UNC HOSPICE
Provider Information
- Address
- 211 FRIDAY CENTER DRIVE ,SUITE 2041
CHAPEL HILL, NC 27517 - Ownership Type
- Combination Government & Non-Profit
- Medicare Certified Since
- July 22, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 23 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
51
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what UNC HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how UNC HOSPICE compares to hospices nationwide.
17 minutes
of nurse care per routine home care day, on average
That is the 87th percentile among hospices nationally. The national median is about 12 minutes.
65
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17 min
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends17.3%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.3%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits72.1%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.8%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.3%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)98th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,853 · 10th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 63.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment99.8%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment99%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids99.4%
- Visits in the last days of life63.9%
- All care steps completed98.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer37%
- Dementia11%
- Heart and circulatory disease10%
- Lung and respiratory disease8%
- Stroke11%
- Other conditions24%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
UNC Hospice Services
UNC Hospice provides compassionate end-of-life care for patients and their families in Chapel Hill, North Carolina. They focus on comfort, dignity, and quality of life during a very difficult time. Based at 211 Friday Center Drive, this team serves the local Orange County area with a deep commitment to patient needs. Their goal is to help families manage symptoms while supporting emotional and spiritual health. You want a team that truly listens to your loved one. That is exactly what they aim to do every single day. Whether you need help at home or in a facility, they offer expert guidance. Choosing the right hospice partner is a big step. It is about finding peace and support when you need it most. They are here to walk this path with you and your family.
About UNC Hospice
UNC Hospice has a long history of serving the community since becoming Medicare certified on July 22, 1988. This provider operates as a combination of government and non-profit ownership. That is a unique setup. It means they combine public oversight with a mission-driven focus on care. They have been doing this work for over 35 years. That kind of longevity matters. It shows they have a deep understanding of local needs and a steady hand in complex situations. Families should feel good knowing this provider has stood the test of time. They aren't just a new service popping up. They are an established part of the healthcare landscape in Chapel Hill. You can trust that they have built strong systems to keep patients comfortable. And that is the most important thing for your family to know right now.
High Quality Ratings
Understanding Hospice Care in Chapel Hill
Hospice is not about giving up. It is about changing the focus of care. In Chapel Hill, you have access to teams that specialize in making every day count. These teams work in your home or a nursing facility to bring care to you. They use a team-based approach. This includes nurses, doctors, counselors, and volunteers. They all work together to wrap a blanket of support around your family. Most people think hospice is only for the final few days. The truth is, you can start much sooner. Getting help early often leads to better symptom control and more peaceful moments. It lets you focus on being a family member rather than a caregiver. That shift in focus is a huge relief for many people. It changes the whole experience for the better.
What to Ask When Choosing a Hospice Provider
You have choices, and that can feel overwhelming. Start by asking how quickly they can respond to an emergency call at night. You need to know that help is just a phone call away. Ask how they manage pain and if they have a doctor who specializes in comfort care. That is a big deal. Also, ask how they support family members after a loss. Grief support is a huge part of the hospice mission. Another great question is how they handle care on weekends or holidays. You want a team that is always there. Do not be afraid to ask for specific examples of how they help. A good provider will be happy to answer your questions clearly. They want you to feel confident in your decision.
Keep Your Family Stories Alive
This time of life is about more than just medical care. It is about the memories you have built together. We can help you record your loved one's life stories to save them for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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HEALTHKEEPERZ, INC
CAREPARTNERS HOME CARE & HOSPICE
FIRSTHEALTH HOSPICE
ANCORA COMPASSIONATE CARE
ALEXANDER HOSPICE
Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.