HEARTLAND HOSPICE
Provider Information
- Address
- 1385 CHEWS LANDING ROAD
LAUREL SPRINGS, NJ 08021 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 14, 2001
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 14 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 0 |
41
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE compares to hospices nationwide.
11.3 minutes
of nurse care per routine home care day, on average
That is the 39th percentile among hospices nationally. The national median is about 12 minutes.
51
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.3 min
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.2%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.6%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits74%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.4%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.5%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.3%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,521 · 31st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment97.6%
- Breathing difficulty screening99.4%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed99.4%
- Beliefs and values discussed98.2%
- Bowel care for patients on opioids98%
- Visits in the last days of life55.5%
- All care steps completed94.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia23%
- Heart and circulatory disease15%
- Lung and respiratory disease15%
- Stroke10%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Laurel Springs
Heartland Hospice serves families in Laurel Springs, New Jersey, and the surrounding Camden County area. They provide end-of-life care focused on comfort and dignity for patients and their loved ones. The team works to manage pain and support the emotional needs of everyone involved during this difficult time. This provider brings professional hospice services directly to where you live. That is a big deal when you want to keep your loved one home. They offer a range of support services designed to help families navigate the challenges of a terminal illness. Whether it is nursing care or emotional support, they aim to provide a steady hand. You do not have to walk this path alone. Having a local team means they understand the community and can respond to your needs quickly. It is about making sure your loved one feels safe, heard, and cared for every single day.
About HEARTLAND HOSPICE
Heartland Hospice is a for-profit provider that has been Medicare certified since November 14, 2001. This means they have over two decades of experience working within the federal system to deliver hospice care. Being a for-profit organization, they operate with a specific business model that impacts how they structure their resources. Families should know that Medicare certification is the gold standard for hospice providers. It ensures the agency meets strict federal rules for safety and quality. The thing is, not all agencies are the same. You should look closely at how they handle daily care and communication. Their long history in the field shows they are a well-established presence in New Jersey. They have seen many changes in healthcare over the last twenty years. That experience can be a real benefit when you are trying to understand complex medical choices. It is always wise to ask how their specific team approaches patient care plans.
Understanding Their Quality Ratings
Understanding Hospice Care in LAUREL SPRINGS
Hospice care in Camden County is designed to provide comfort rather than a cure. It shifts the focus to quality of life. The goal is to help patients live their final days with as little pain as possible. You might wonder if this means giving up. The answer is no. It actually means choosing a different kind of care that centers on comfort and family. Most people do not realize that hospice care often happens right in your own home. It can also happen in nursing homes or assisted living centers. The team usually includes nurses, aides, social workers, and chaplains. They work together to support the physical and emotional health of the patient. And the support does not stop there. They also provide grief support for the family after the patient passes. It is a full circle of care meant to keep everyone supported during a very hard time.
What to Ask When Choosing a Hospice Provider
Picking a hospice agency is a big decision. You should feel comfortable with the people entering your home. Here are a few questions to help you get the right information. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is available 24/7. Second, ask how they handle pain management. Every patient has different needs, and you want to know their specific plan. Third, ask how they communicate with the family. Will you have a single point of contact? This helps avoid confusion during stressful moments. Finally, ask what kind of support they offer for family members. Do they provide help for grief or just basic medical tasks? The answers to these questions will tell you a lot about their culture and their priorities. Do not be afraid to ask for clarity until you feel completely at peace with your choice.
Preserve Your Family's Story
This time is difficult, but it is also a meaningful chance to hold onto the memories and stories that define your loved one. Capturing these moments now creates a lasting legacy for your family to cherish for years to come.
Learn MoreOther Hospice Providers Nearby
VNA OF CENTRAL JERSEY HOME CARE & HOSPICE
HOLISTICARE HOSPICE OF NEW JERSEY, LLC
HOSPICE AT LSMNJ, INC.
HOLY REDEEMER HOSPICE-NJ, SOUTH
PATIENT CARE HOSPICE
VALLEY HOSPICE
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