COMPASSIONCARE HOSPICE OF RENO
Provider Information
- Address
- 5250 NEIL RD STE 210
RENO, NV 89502 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 23, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Physicians | 1 |
| Volunteers | 0 |
13
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASSIONCARE HOSPICE OF RENO reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASSIONCARE HOSPICE OF RENO compares to hospices nationwide.
14.2 minutes
of nurse care per routine home care day, on average
That is the 70th percentile among hospices nationally. The national median is about 12 minutes.
76
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.2 min
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.5%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.3%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits39%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months22.9%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.2%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,589 · 31st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids98.6%
- Visits in the last days of life78.8%
- All care steps completed99.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia27%
- Heart and circulatory disease18%
- Lung and respiratory disease13%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
CompassionCare Hospice of Reno
CompassionCare Hospice of Reno serves families throughout the Washoe County region from their office on Neil Road. This freestanding hospice provider offers end of life support to patients in the Reno area. They have been Medicare certified since late 2016. The agency maintains accreditation from the Accreditation Commission for Health Care. This status shows they meet specific national standards for patient care and safety.
About CompassionCare Hospice of Reno
This agency operates as a for-profit provider. It has been providing services to the community for several years. The agency holds accreditation from the Accreditation Commission for Health Care. This group reviews hospice agencies to ensure they follow strict rules for quality. They check everything from patient records to clinical procedures. When an agency earns this badge, it shows they focus on keeping their systems organized and effective. Families should know that this provider maintains a team of 13 employees. This group includes seven registered nurses and one physician. That is a lean team for the local area. They do not report having active volunteers on staff currently. You should ask how their staffing levels will affect the frequency of home visits for your loved one. Understanding these details helps you decide if they are the right fit for your specific needs.
Quality Summary
What Is Hospice Care Like in Reno?
Hospice care in Reno provides a team approach to comfort and support. Most care happens in the home setting. A hospice team manages pain and symptoms while providing emotional support to the whole family. This provider employs seven registered nurses who lead the care efforts. The single physician on staff works with these nurses to adjust medicine and treatment plans. This structure ensures that clinical needs stay at the center of the plan. Because they are a freestanding facility, they focus solely on hospice services rather than other hospital tasks. You can expect them to visit regularly to monitor changes. They must follow federal rules that govern how often staff members check on their patients. This ensures that your loved one gets consistent attention. The team size is small but focused on the core medical needs of those they serve in Washoe County.
What to Ask When Choosing a Hospice Provider
Selecting the right team is a big decision for your family. You should feel comfortable asking direct questions before you sign any paperwork. Start by asking how many nurses they have available for after-hours calls. You need to know who will answer the phone at three in the morning. Ask how quickly a nurse can get to your home if an urgent problem happens. It is also good to ask how they handle changes in pain levels during the weekend. Finally, ask about their specific experience with the condition your loved one has. Some agencies specialize in certain illnesses more than others. Getting clear answers helps you feel more confident about the care your family member will receive. Write down the answers so you can compare them later if you talk to more than one agency.
Preserve Your Family Stories
Capture the life lessons, memories, and voice of your loved one to keep their spirit alive for future generations.
Start Your StoryOther Hospice Providers Nearby
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10 Essential Hospice Questions for Evaluating Providers
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What Nearly 17,000 Hospice Inspection Reports Reveal
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Some stories are worth writing down
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