HospiceScout

BROOKESTONE HOME HEALTH & HOSPICE

Non-ProfitHome Health Agency

Provider Information

Address
904 S LINDEN DRIVE
NORTH PLATTE, NE 69101
Ownership Type
Non-Profit
Medicare Certified Since
April 5, 1995

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BROOKESTONE HOME HEALTH & HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Licensed Practical Nurses (LPN)1
Physicians0
Volunteers0

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BROOKESTONE HOME HEALTH & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BROOKESTONE HOME HEALTH & HOSPICE compares to hospices nationwide.

18.9 minutes

of nurse care per routine home care day, on average

That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.

3

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.9 min

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90.9%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits29.2%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months25%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)83rd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$4,700 · 1st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening93.5%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.1%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.9%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life67.2%
  • All care steps completed90.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer43%
  • Other conditions24%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Brookestone Home Health & Hospice

Brookestone Home Health & Hospice serves the community in North Platte, Nebraska. They offer home health and hospice services to support patients during serious illness. This organization has been certified by Medicare since 1995. Their team focuses on providing care in the comfort of your own home. That makes a real difference for families. They are a non-profit agency based in Lincoln County. You can reach them at 904 S Linden Drive to learn more about their specific service area and care options.

About Brookestone Home Health & Hospice

This provider operates as a non-profit organization. Non-profit status often means that any extra funds go back into patient care programs. They have held Medicare certification for nearly three decades. This long history shows they have met federal standards for a very long time. Families should look for this certification to ensure the agency follows rules for safety and quality. The agency maintains a small team of nine total employees. This includes four registered nurses and one licensed practical nurse who handle daily medical needs. They do not currently list physicians or volunteers on their staff report. Understanding how a team is built helps you know what to expect. You should ask how they coordinate with your primary doctor to manage pain and symptoms at home.

High Quality Standards

This provider holds the top possible mark for their overall performance and quality of care. These ratings come from the official Hospice Care Index used by Medicare to track how well agencies meet patient needs.

What Is Hospice Care Like in North Platte?

Hospice care in North Platte focuses on comfort when a cure is no longer the goal. It allows patients to stay in their own homes surrounded by familiar things. The process centers on managing pain and helping with daily tasks. This agency relies on a dedicated team of four registered nurses and one licensed practical nurse. They work to provide medical support and guidance for family caregivers. Having a nurse visit regularly helps keep symptoms under control. It also brings peace of mind to everyone involved. Because they have a small staff, you might want to ask how they handle after-hours calls or weekend needs. Clear communication is the best way to ensure your loved one gets the right support at the right time.

What to Ask When Choosing a Hospice Provider

Choosing the right care is a big decision for any family. You should feel comfortable asking direct questions before you sign anything. Start by asking how quickly a nurse can get to your home if an emergency happens at night. It is also wise to ask how they will help you manage medications and medical equipment. You might want to know who will be the main person you talk to for daily updates. Ask about their plan for helping family members cope with the stress of caregiving. Finally, find out if they offer visits on weekends or holidays. Getting clear answers helps you feel more prepared and confident in your choice.

Preserve Your Family History

Your loved one has a lifetime of stories that deserve to be kept safe for future generations to enjoy.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.