HospiceScout

HEARTLAND HOSPICE (LINCOLN)

Provider Information

Address
3801 UNION DRIVE, SUITE 202
LINCOLN, NE 68516
Ownership Type
For-Profit
Medicare Certified Since
December 29, 2022

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support at Home in Lincoln

Heartland Hospice serves families across Lincoln, Nebraska, from their office on Union Drive. They provide care focused on comfort and quality of life for those facing serious illness. This team works with patients in their own homes or care facilities. Their goal is simple. They want to help you live each day as fully as possible. Hospice care is not just about medical support, though. It is about physical, emotional, and spiritual comfort for the whole family. That is the heart of what they do. Whether you need help managing pain or just someone to talk to, this team is ready to step in. They understand the challenges of this journey. The team works hard to make sure your loved one stays comfortable and safe in the place they call home.

About HEARTLAND HOSPICE (LINCOLN)

Heartland Hospice operates as a for-profit provider in Lancaster County. They have been Medicare certified since December 29, 2022. That is a big deal. It means they meet the federal standards set for hospice programs across the country. You might wonder what that means for your family. It shows they have passed specific health and safety checks. They are held to high standards by Medicare every year. Being a for-profit group means they run a specific business model, but they still follow the same rules as other hospice teams. They keep their office located at 3801 Union Drive, Suite 202. If you have questions about their specific programs, you can reach them at (402) 858-3700. It is always a good idea to call and ask how their team approach fits your unique situation. They are there to help you navigate these big choices.

High Quality Care

Heartland Hospice (Lincoln) holds an impressive 4.5 out of 5 stars for their overall quality. They also earned a 4.5-star rating for their quality of care. This shows they perform well on the CMS Hospice Care Index compared to national averages.

Understanding Hospice Care in LINCOLN

Choosing the right hospice in Lincoln can feel like a heavy task. The truth is, there are several options in Lancaster County. Each one brings a different feel to the care they provide. Some are large national groups. Others are smaller, local teams. The best choice depends on what your family needs right now. Do you need help with daily tasks? Are you looking for specific medical help? Most hospice teams in Nebraska provide a mix of nurses, aides, and social workers. They all follow the same Medicare rules. But the way they talk to you and your family can be very different. Take your time. Talk to a few providers if you can. You deserve to find a team that feels like the right fit for your loved one. Trust your gut during these visits.

What to Ask When Choosing a Hospice Provider

Asking questions helps you feel more in control of a hard situation. Start by asking how quickly a nurse can get to your home if an emergency happens. That is a vital piece of information. You should also ask how they help with emotional support for the family. Do they offer grief counseling after the loss? It is also wise to ask about their experience with your loved one’s specific health needs. Some teams are better at managing complex pain than others. Finally, ask what their team looks like. Will you see the same nurse every week? Consistency often helps patients feel more at ease. Write these questions down before you call or visit. It is easy to forget things when you are stressed. You have every right to get clear answers about the care your family will receive.

Preserve Your Family’s Story

Your loved one has a lifetime of memories worth saving for future generations. Capture their wisdom and stories today in a way that lasts forever.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.