HEARTLAND HOSPICE (LINCOLN)
Provider Information
- Address
- 3801 UNION DRIVE, SUITE 202
LINCOLN, NE 68516 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 29, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Volunteers | 1 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (LINCOLN) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (LINCOLN) compares to hospices nationwide.
17.1 minutes
of nurse care per routine home care day, on average
That is the 88th percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.1 min
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.2%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.8%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits30.8%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,916 · 23rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 80% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment96%
- Treatment preferences discussed100%
- Beliefs and values discussed94.6%
- Visits in the last days of life80%
- All care steps completed94.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease48%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Home in Lincoln
Heartland Hospice serves families across Lincoln, Nebraska, from their office on Union Drive. They provide care focused on comfort and quality of life for those facing serious illness. This team works with patients in their own homes or care facilities. Their goal is simple. They want to help you live each day as fully as possible. Hospice care is not just about medical support, though. It is about physical, emotional, and spiritual comfort for the whole family. That is the heart of what they do. Whether you need help managing pain or just someone to talk to, this team is ready to step in. They understand the challenges of this journey. The team works hard to make sure your loved one stays comfortable and safe in the place they call home.
About HEARTLAND HOSPICE (LINCOLN)
Heartland Hospice operates as a for-profit provider in Lancaster County. They have been Medicare certified since December 29, 2022. That is a big deal. It means they meet the federal standards set for hospice programs across the country. You might wonder what that means for your family. It shows they have passed specific health and safety checks. They are held to high standards by Medicare every year. Being a for-profit group means they run a specific business model, but they still follow the same rules as other hospice teams. They keep their office located at 3801 Union Drive, Suite 202. If you have questions about their specific programs, you can reach them at (402) 858-3700. It is always a good idea to call and ask how their team approach fits your unique situation. They are there to help you navigate these big choices.
High Quality Care
Understanding Hospice Care in LINCOLN
Choosing the right hospice in Lincoln can feel like a heavy task. The truth is, there are several options in Lancaster County. Each one brings a different feel to the care they provide. Some are large national groups. Others are smaller, local teams. The best choice depends on what your family needs right now. Do you need help with daily tasks? Are you looking for specific medical help? Most hospice teams in Nebraska provide a mix of nurses, aides, and social workers. They all follow the same Medicare rules. But the way they talk to you and your family can be very different. Take your time. Talk to a few providers if you can. You deserve to find a team that feels like the right fit for your loved one. Trust your gut during these visits.
What to Ask When Choosing a Hospice Provider
Asking questions helps you feel more in control of a hard situation. Start by asking how quickly a nurse can get to your home if an emergency happens. That is a vital piece of information. You should also ask how they help with emotional support for the family. Do they offer grief counseling after the loss? It is also wise to ask about their experience with your loved one’s specific health needs. Some teams are better at managing complex pain than others. Finally, ask what their team looks like. Will you see the same nurse every week? Consistency often helps patients feel more at ease. Write these questions down before you call or visit. It is easy to forget things when you are stressed. You have every right to get clear answers about the care your family will receive.
Preserve Your Family’s Story
Your loved one has a lifetime of memories worth saving for future generations. Capture their wisdom and stories today in a way that lasts forever.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.