HospiceScout

THREE OAKS HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
4721 SOUTH CLIFF AVENUE, STE 220
INDEPENDENCE, MO 64055
Ownership Type
For-Profit
Medicare Certified Since
November 14, 1990

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for THREE OAKS HOSPICE
RoleStaff Count
Registered Nurses (RN)5
Licensed Practical Nurses (LPN)2
Volunteers1

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what THREE OAKS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how THREE OAKS HOSPICE compares to hospices nationwide.

15.4 minutes

of nurse care per routine home care day, on average

That is the 79th percentile among hospices nationally. The national median is about 12 minutes.

43

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.4 min

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.6%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.7%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits29.3%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.7%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32.3%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care12.9%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.2%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,917 · 44th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73% of patients or more. Most hospices score above 90 percent.
  • Pain screening94.6%
  • Pain assessment100%
  • Breathing difficulty screening99.4%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed99.4%
  • Beliefs and values discussed97.6%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life73%
  • All care steps completed92.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia27%
  • Heart and circulatory disease20%
  • Lung and respiratory disease12%
  • Other conditions27%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Three Oaks Hospice in Independence

Three Oaks Hospice serves the Independence area from their office on South Cliff Avenue. This provider offers end of life support for patients in Jackson County. They hold accreditation from CHAP, which shows they meet high standards for medical care. Their team works to provide comfort during a difficult time for your loved ones. This agency has been certified by Medicare since 1990. They operate as a for-profit hospice provider in Missouri. Choosing a local team can help your family get fast responses when needs change. It is clear that they have a long history of serving this specific community. You should look at their full record to see if they fit your needs. Their staff is ready to help families in this region manage symptoms and find peace at home or in a facility.

About Three Oaks Hospice

Three Oaks Hospice functions as a freestanding hospice agency. They employ 13 staff members to support patient care. This group includes 5 registered nurses and 2 licensed practical nurses who manage daily medical needs. They also have 1 volunteer on their team. The CHAP accreditation they hold is a big sign of quality. CHAP stands for Community Health Accreditation Partner. They visit agencies to check if they follow strict national rules for health and safety. This process matters because it keeps the bar high for patient care. Being a for-profit entity means they operate under specific business standards. You should ask how their structure affects the way they deliver care to your family. It is always smart to verify how these staffing levels compare to your own expectations for daily visits. They have been active for many years, which gives them deep experience in the local medical system.

Quality of Care Note

Three Oaks Hospice shows strong quality of care marks based on the CMS Hospice Care Index. While their overall rating sits at a mid-range level, their patient satisfaction survey results indicate room for improvement in communication and service delivery.

What Is Hospice Care Like in Independence?

Hospice care in Independence focuses on comfort and symptom control. Your care team will visit you at home or wherever you live. They aim to reduce pain and help with daily tasks for the patient. This team often includes nurses, aides, and social workers. At this specific provider, the staff includes 5 registered nurses and 2 licensed practical nurses. That is a solid base for medical monitoring. The goal is to keep the patient calm and supported in their own space. Most families find that having a nurse available to answer questions at night brings peace of mind. You can expect the team to coordinate with your regular doctor. They work to keep everyone on the same page. This makes the transition to hospice much smoother for the whole family. You deserve clear answers about how they handle after hours calls and weekend support.

What to Ask When Choosing a Hospice Provider

You need to feel confident in the team you pick. Start by asking how often a nurse will visit your home. You should also ask who to call when you have a problem at 2 AM. Do not be afraid to ask about their staff turnover. A stable team often provides better care for the patient. Ask how they handle pain management and if they have extra equipment like hospital beds. It is smart to ask how they handle emergency visits on weekends. You want to know if they have enough staff to reach you quickly. Ask for a clear plan on how they will talk to your current family doctor. Good communication is the key to a positive experience. Make sure you understand all these details before you sign any paperwork. You are the advocate for your loved one.

Keep Your Family Stories Alive

Capture the life stories and memories of your loved ones to keep their legacy strong for future generations.

Preserve Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.