HospiceScout

THREE OAKS HOSPICE

Provider Information

Address
4721 SOUTH CLIFF AVENUE, STE 220
INDEPENDENCE, MO 64055
Ownership Type
For-Profit
Medicare Certified Since
November 14, 1990

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care at Three Oaks Hospice

Three Oaks Hospice serves families in Independence, Missouri, from their office on South Cliff Avenue. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Choosing the right hospice team is a deeply personal decision for your loved ones. This team provides care across Jackson County to help patients remain as comfortable as possible. It is all about meeting the needs of the whole family during a difficult time. They aim to provide support that feels both professional and kind. Getting the right help early can change the entire experience for everyone involved. That is why having a local partner you can trust matters so much. You want a team that listens and responds to your specific needs every single day.

About Three Oaks Hospice

Three Oaks Hospice is a for-profit provider that has been Medicare certified since November 14, 1990. Being certified for over three decades means they have a long history of meeting federal standards for hospice care. For-profit status means they operate as a business, which can sometimes influence how they manage their resources. But the real thing to watch is how they treat your family. They are held to strict rules by Medicare to ensure safety and quality. You should know that all hospice providers must follow the same basic guidelines for care. However, each agency has its own culture and way of working with families. It is always smart to ask how their team handles after-hours calls or emergencies. You deserve to know exactly how they will support your loved one when the time comes. Take your time to understand their specific approach to care.

Quality Insights

Three Oaks Hospice holds a perfect 5/5 overall rating and a 5/5 quality of care rating from CMS. This means they perform very well on clinical measures like pain control. However, their patient satisfaction score is 2/5 stars, which suggests some families have had different experiences with communication or support services. It is a good idea to ask them about these results during your interview.

Understanding Hospice Care in Independence

Hospice is not a place you go, but a type of care that comes to you. In Independence, most people choose to receive hospice services in their own homes. This allows patients to stay in a familiar environment surrounded by their personal belongings. The goal is to manage pain and symptoms so the patient can focus on what matters most. That means spending quality time with friends and family. You will have a team that includes nurses, aides, and social workers. They visit regularly to check on the patient and provide emotional support for the caregivers. Sometimes, families find it hard to ask for help, but that is exactly what this team is there to do. Medicare covers the cost of these services completely for eligible patients. So, you can focus on the person you love instead of worrying about the bills.

What to Ask When Choosing a Hospice Provider

Choosing a provider feels like a big step. You should feel comfortable asking tough questions before you sign anything. Here are a few things to keep in mind:

  • How quickly can a nurse get to my home if we have an emergency at night?
  • What specific training does your staff have to help with my loved one's condition?
  • How do you handle changes in the care plan if symptoms get worse?
  • Can you tell me how your team supports family members who are grieving?

The thing is, you are the boss of this process. If a provider cannot answer these clearly, keep looking. You need a partner who makes you feel heard and respected. Do not feel rushed to make a decision until you have all the facts you need. Your peace of mind is the most important part of this whole journey.

Keep Their Stories Alive

Your loved one has a lifetime of memories, stories, and wisdom. Preserving these family tales is a beautiful way to honor their life and keep their spirit close to your heart during this season.

Start Your Legacy Project

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.