HEARTLAND HOSPICE (KANSAS CITY)
Provider Information
- Address
- 4731 SOUTH COCHISE DRIVE, SUITE 120
INDEPENDENCE, MO 64055 - Ownership Type
- Non-Profit
- Medicare Certified Since
- July 5, 1996
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 18 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 0 |
38
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Compassionate Care in Independence
Heartland Hospice serves families throughout Independence, Missouri, and the surrounding Jackson County area. They offer specialized end-of-life care designed to bring comfort and dignity to patients in their final months. The team focuses on managing pain and helping families find peace during a difficult season. Whether care happens at home or in a facility, they prioritize the patient's wishes above all else. Finding the right support makes a world of difference. Heartland Hospice is a non-profit organization, which means their main goal is serving the community rather than making a profit. That is a big deal when you are looking for honest, patient-centered care. They have been certified by Medicare since 1996, showing they have a long history of meeting federal standards. When you choose them, you are choosing a team with decades of experience in the local area.
About HEARTLAND HOSPICE (KANSAS CITY)
Heartland Hospice operates as a non-profit provider. This is important because it often reflects a deep commitment to the mission of care. They are located at 4731 South Cochise Drive, Suite 120, in Independence. Being a non-profit means they often reinvest their resources back into patient services and staff training. They have maintained Medicare certification for over 28 years, which is a sign of stability. What most people do not realize is that not all hospices are the same. Some focus on specific types of illnesses while others offer broader support. Heartland brings a long track record to the table. If you live in Jackson County, their local presence means they understand the specific resources available in your neighborhood. You can reach them directly at (816) 943-1798 to ask about their specific programs or to see if they are a good fit for your loved one's unique needs.
High Quality Ratings
Understanding Hospice Care in INDEPENDENCE
Hospice is about more than just medicine. It is a philosophy of care that treats the whole person. In Independence, many families use hospice to help manage pain and emotional stress at home. The goal is to improve the quality of life when a cure is no longer the main focus. Medicare covers these services for eligible patients, making it accessible for many seniors. That said, choosing a provider is still a major decision. You want a team that responds quickly when you call. You also need a team that coordinates well with your primary doctor. Heartland Hospice works within the local healthcare system to ensure your loved one gets consistent care. It is about building a bridge between medical needs and the emotional comfort of home. When you have the right support, you can focus on making memories rather than worrying about logistics.
What to Ask When Choosing a Hospice Provider
Asking the right questions can help you feel more confident in your choice. Start by asking how quickly a nurse can arrive if there is a sudden crisis at night or on the weekend. You should also ask how they involve the family in the care planning process. It is important to know if they provide grief support after the patient passes away. Here are three key questions to keep in mind:
- How does your team handle pain management when symptoms change suddenly?
- Will my loved one have the same nurse visiting them on a regular basis?
- How do you support family caregivers who are feeling burned out or tired?
The answers to these questions will tell you a lot about their culture. Do not feel rushed to pick a provider. Take your time to find a team that feels like a partner. You deserve to feel comfortable with the people entering your home.
Preserve Your Family's Story
Every life has a unique story worth saving. During this time, capturing memories and wisdom can be a beautiful way to honor your loved one and keep their legacy alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.