MERCY HOSPICE
Provider Information
- Address
- 151 INDUSTRIAL DRIVE
FESTUS, MO 63028 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 9, 1990
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Physicians | 1 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MERCY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Compassionate Support in Festus
Mercy Hospice provides specialized end-of-life care for families in Festus, Missouri. They focus on comfort, dignity, and quality of life when a cure is no longer the primary goal. Located at 151 Industrial Drive, this team serves the Jefferson County area with a commitment to patient-centered support. Their staff manages symptoms and offers emotional guidance during a very difficult season. The thing is, choosing the right hospice partner makes a world of difference for your loved one. They aim to make sure every day counts by focusing on what matters most to the person receiving care. This provider has been serving the community for over thirty years. That kind of longevity speaks volumes about their dedication to local families. Whether you are just starting to explore options or need immediate support, Mercy Hospice is there to help your family find peace and comfort.
About Mercy Hospice
Mercy Hospice operates as a non-profit organization. This is a big deal because it means their focus stays on patient care rather than profits. They have been Medicare certified since March 9, 1990. That is over three decades of experience in the hospice field. When you look for a provider, checking their history is a smart move. You want a team that knows the local healthcare landscape inside and out. Families should know that non-profit hospices often reinvest their earnings back into community services and staff training. This often leads to better support for your loved one. Their long history in Jefferson County means they have built strong bonds with local doctors and hospitals. This helps ensure that care transitions go smoothly for your family. If you have questions about their specific programs, their team at (636) 933-1200 is ready to help you understand your options.
Understanding Hospice Care in Festus
Finding the right care in Festus means understanding how hospice fits into your life. Hospice is not about giving up. It is about choosing to focus on comfort and meaningful moments. The team at Mercy Hospice works to manage pain and other symptoms right where you live. Most people think hospice only happens in a hospital, but that is not true. They come to your home, assisted living facility, or nursing home. That is the beauty of this care model. It brings the experts to you so you can spend your energy on being together. And because they serve Jefferson County, they know the local resources that can help your family. It is a team effort involving doctors, nurses, and counselors. They all work together to support both the patient and the family members. You do not have to carry this burden alone.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a personal decision that deserves careful thought. You should feel empowered to ask questions until you feel comfortable. First, ask how quickly they can respond to an urgent call at night or on the weekend. You need to know that help is just a phone call away. Second, ask how their team will help manage specific symptoms like pain or anxiety. A good provider will have a clear plan for your loved one. Third, ask how they support family members with grief and emotional needs. These services are just as important as the medical care. Finally, ask if they have experience with your loved one’s specific health condition. Every situation is unique, and you deserve a team that understands your specific needs. Trust your gut during these conversations. The right team will make you feel heard, respected, and supported throughout the entire journey.
Preserve Your Family's Precious Stories
During this time, the stories and memories you share become your most valuable legacy. We provide tools to help you capture these moments easily for future generations.
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Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.