MERCY HOSPICE
Provider Information
- Address
- 151 INDUSTRIAL DRIVE
FESTUS, MO 63028 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 9, 1990
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Physicians | 1 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MERCY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
About Mercy Hospice
Mercy Hospice serves families in Festus, Missouri and the surrounding Jefferson County area. This provider operates as a non-profit organization dedicated to end of life care. They have held Medicare certification since March 1990. This long history shows their commitment to meeting federal quality standards for patients. Choosing a provider with a deep history in the local community can offer peace of mind during a hard time. Their staff works to support patients and their loved ones with medical and personal needs. Mercy Hospice remains a resource for those seeking hospice care in this part of Missouri.
Understanding Mercy Hospice
Mercy Hospice is set up as a non-profit provider. This means they put money back into their care services rather than paying owners or investors. They have been certified by Medicare for over three decades. This certification is a major milestone for any hospice agency. It means they follow strict rules set by the government to ensure safe care. When you pick a certified provider, you know they meet specific federal requirements for safety and service. This agency functions as part of a hospital system. That structure often allows for a fast link to medical resources when health needs change quickly. It is a helpful detail for families to keep in mind when they look at their options in the Jefferson County area.
Quality Performance
What Is Hospice Care Like in Festus?
Hospice care in Festus focuses on comfort and dignity for patients facing a serious illness. The team at Mercy Hospice includes eleven registered nurses and one physician. These staff members work with a total group of nineteen employees to manage patient symptoms. They focus on pain control and emotional support for the whole family. Having a local team means they can reach homes in the area quickly when a crisis happens. The small size of the team allows for a focused approach to daily care. They coordinate with your family doctor to make sure everyone stays on the same page. This local setup helps families get the right care without needing to travel far. It simplifies the process during a stressful time.
What to Ask When Choosing a Hospice Provider
You should feel confident before you make a final choice. Start by asking how many nurses will be assigned to your loved one. You also want to know how they handle emergencies after normal business hours. Ask them how often a nurse will visit the home during the week. It is also smart to ask how they help family members cope with the loss of a loved one. Each agency has a different way of providing grief support. Do not be afraid to ask these questions to the intake coordinator. They expect these inquiries and should answer them clearly. You deserve to understand exactly what support you will receive at home.
Preserve Your Family Stories
Your family history is a gift. Take time to record the memories and lessons that matter most to your loved ones while you have the chance.
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Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.