VITALCARING GROUP
Provider Information
- Address
- 115 E NORTH THOMAS, SUITE E
TUPELO, MS 38801 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 5, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 3 |
22
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VITALCARING GROUP reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VITALCARING GROUP compares to hospices nationwide.
13.9 minutes
of nurse care per routine home care day, on average
That is the 67th percentile among hospices nationally. The national median is about 12 minutes.
50
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.9 min
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.5%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits55.7%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.8%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months59.4%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care20.3%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.3%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,809 · 74th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 76.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life76.6%
- All care steps completed99.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer9%
- Dementia39%
- Heart and circulatory disease32%
- Lung and respiratory disease7%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Tupelo
VitalCaring Group provides hospice services to families in Tupelo, Mississippi. They serve residents throughout Lee County from their office on North Thomas Street. Hospice care focuses on comfort and quality of life for people facing a terminal illness. Their team works to manage pain and support the emotional needs of patients. Choosing the right provider is a deeply personal decision for your family. Having a local team means they can reach your home quickly when you need them most. That makes a big difference during a difficult time. Their staff is trained to help you understand your options and feel supported every step of the way. VitalCaring Group aims to bring peace and comfort to your loved one in their own home setting. It is about making every day count for those you hold dear.
About VitalCaring Group
VitalCaring Group has been a Medicare-certified hospice provider since October 2007. They operate as a for-profit organization. Being certified for over 15 years shows they have a long history of serving the Tupelo community. When looking at for-profit providers, families should feel free to ask about their specific mission. Most providers follow strict federal rules to keep their Medicare status. That is a good thing for you. It means they must meet high standards for safety and patient care. You can find them at 115 E North Thomas, Suite E. If you have questions about their specific programs, calling them at (662) 205-5740 is the best first step. They can explain how they handle pain management or how they support family caregivers. Getting clear answers early helps you build trust with the team that will be in your home.
Quality Performance
Understanding Hospice Care in Tupelo
Hospice care in Lee County is designed to be mobile. The team comes to you. This is true whether you live in a private house or an assisted living facility. The goal is to keep your loved one in a familiar place as long as possible. Many people think hospice is only for the very last days of life. But the truth is that hospice can provide support for six months or even longer. Starting care sooner lets your family build a relationship with the nurses and aides. You get more time to focus on being a family member rather than a caregiver. Local providers in Tupelo coordinate with your regular doctors to make sure care is seamless. It is a team effort. You are the most important part of that team. Their job is to lighten your load so you can spend your energy on love.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. Here are a few things to keep in mind when you talk to providers. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that someone is available 24 hours a day, seven days a week. Second, ask what their team looks like. Do they have chaplains or social workers to help with the emotional side of things? That is often the support families need most. Third, ask how they handle pain management. Every person has different needs, and you want a team that listens. And finally, ask if they have experience with your loved one's specific diagnosis. You want to know they have the right tools to help. Do not be afraid to ask for clarity. This is your life and your family's experience.
Preserve Your Family Stories
During this time, the memories and stories of your loved ones are more precious than ever. Find simple ways to record their wisdom and history for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
SPRING VALLLEY HOSPICE OF TUPELO
ENHABIT HOSPICE OF NORTHEAST MISSISSIPPI
COMMUNITY HOSPICE
THE SANCTUARY HOSPICE HOUSE
NORTH MISSISSIPPI MEDICAL CTR
VITALCARING GROUP
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