HospiceScout

SPRING VALLEY HOSPICE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
7139 COMMERCE DRIVE, BLDG B-3
OLIVE BRANCH, MS 38654
Ownership Type
For-Profit
Medicare Certified Since
May 5, 2010

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SPRING VALLEY HOSPICE
RoleStaff Count
Registered Nurses (RN)8
Licensed Practical Nurses (LPN)1
Physicians1

23

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SPRING VALLEY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SPRING VALLEY HOSPICE compares to hospices nationwide.

11.2 minutes

of nurse care per routine home care day, on average

That is the 38th percentile among hospices nationally. The national median is about 12 minutes.

96

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.2 min

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.2%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life89.7%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits58.3%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.7%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.3%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.2%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,448 · 58th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.6%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life52.4%
  • All care steps completed99.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer28%
  • Dementia28%
  • Heart and circulatory disease18%
  • Lung and respiratory disease10%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Spring Valley Hospice Overview

Spring Valley Hospice provides end of life care for patients in Olive Branch, Mississippi. They have served the community since 2010. This provider is a freestanding hospice that holds accreditation from the Joint Commission. That group checks to make sure the hospice meets high safety standards. It shows they care about doing things the right way. They offer support to patients and their loved ones during a hard time. Most people want comfort when they face a serious illness. This team works to provide that comfort every single day.

About Spring Valley Hospice

Spring Valley Hospice operates as a for-profit provider. They have been certified by Medicare since May 2010. Being Joint Commission accredited is a big deal for families. It means an outside group looked closely at how they run their office. They checked their medical charts and safety rules. The team includes 23 employees in total. This count features 8 registered nurses and 1 licensed practical nurse. They also have 1 physician on staff. Having this many nurses is helpful for daily care needs. You should know that for-profit status does not change the rules for hospice care. All Medicare providers must follow the same federal guidelines for patient comfort. They aim to keep patients pain-free and peaceful at home.

Quality Performance Summary

Spring Valley Hospice holds a 4 out of 5 star overall rating from Medicare. They earned a strong 4.5 out of 5 stars for their quality of care. Their patient satisfaction score sits at 3 out of 5 stars based on recent surveys.

Understanding Hospice Care in Olive Branch

Finding the right care in DeSoto County is a major step. You want a team that knows the local area well. Spring Valley Hospice has the staff to cover patient needs. With 8 registered nurses, they have the manpower to check on patients often. The thing is, hospice is not just about medicine. It is about helping the whole family feel supported. Nurses visit the home to check on pain levels and comfort. They also help with equipment and supplies. The goal is to keep the patient in their own bed whenever possible. That is a huge comfort for many people. You can talk to them about your specific needs. They are there to listen to your concerns and answer your questions directly.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider feels like a lot of pressure. Take a deep breath. Start by asking how often a nurse will visit your home. You should also ask how they handle pain at night or on weekends. It matters to know who to call when you feel worried. Ask them how they help families deal with stress. You might also ask if they have volunteers who can sit with your loved one. These simple questions help you see if they are a good fit. Do not be afraid to ask for clear answers. You deserve to feel good about your choice. A kind team makes a big difference for your peace of mind.

Preserve Your Family Stories

Your family history is a gift that should be saved for the next generation. We provide tools to help you record memories and share stories during this transition.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.