CARETENDERS HOSPICE
Provider Information
- Address
- 7801 EAST BUSH LAKE ROAD, SUITE 230
MINNEAPOLIS, MN 55439 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 16, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Volunteers | 3 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CARETENDERS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CARETENDERS HOSPICE compares to hospices nationwide.
13.9 minutes
of nurse care per routine home care day, on average
That is the 67th percentile among hospices nationally. The national median is about 12 minutes.
35
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.9 min
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.9%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits55%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45.5%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,612 · 64th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.2%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment95.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids96.4%
- Visits in the last days of life78.5%
- All care steps completed97.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer10%
- Dementia28%
- Heart and circulatory disease18%
- Stroke12%
- Other conditions30%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Support in Minneapolis
Caretenders Hospice provides end-of-life care for families in Minneapolis, Minnesota. They serve the Hennepin County area from their office on East Bush Lake Road. Their team focuses on comfort and support for patients during their final stages of life. They work hard to meet the physical and emotional needs of every person they serve. Families can trust their local team to provide professional care during a difficult time. Choosing the right hospice is an important step for your loved one. Caretenders Hospice is here to help you navigate this path with dignity and respect. You can reach their local office at (952) 831-0193 to learn more about their specific services. Their goal is to ensure that every patient feels safe, comfortable, and valued in their own home or care setting.
About Caretenders Hospice
Caretenders Hospice operates as a for-profit hospice provider. They have been certified by Medicare since August 16, 2013. This long history shows their commitment to meeting federal quality standards over many years. When you choose a provider, it is helpful to know how long they have served the community. Their office is located in suite 230 at 7801 East Bush Lake Road. Families should feel free to ask questions about how this provider approaches daily care. Being a for-profit agency means they follow strict rules set by Medicare to maintain their certification. You can feel confident knowing they have met these national guidelines for over a decade. Their focus remains on providing consistent and high-quality care to all patients in the Minneapolis area. Reach out to them to discuss how their team can support your family's unique needs during this transition.
Exceptional Quality Rating
Understanding Hospice Care in Minneapolis
Hospice care in Minneapolis is designed to improve the quality of life for those facing a life-limiting illness. It is not about giving up hope. Instead, it is about shifting the focus to comfort, pain management, and emotional support. Families often find that hospice brings a sense of peace to their homes. Teams usually include nurses, doctors, aides, and social workers. These professionals visit patients where they live. They help manage symptoms so the patient can spend time with family. Minneapolis offers many resources to help you through this journey. Hospice is a benefit covered by Medicare, which helps remove the stress of costs. You deserve to have a team that listens to your goals and honors your wishes. Local providers work closely with hospitals and clinics in Hennepin County to ensure a smooth transition for your loved ones during this time.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a personal decision for your family. It is best to ask clear questions to find the right fit. Here are a few things to consider:
- How quickly can your team respond if a crisis happens at night or on the weekend?
- What specific training do your staff members have to manage pain and other symptoms?
- How will you keep our family informed about changes in our loved one's condition?
- Can you tell us how you support family members with grief and emotional care?
Take your time when you call different agencies. You should feel comfortable with the people who will enter your home. A good provider will be patient and happy to answer all your questions. They should make you feel like a partner in the care process. Do not be afraid to ask for clarity if you do not understand something they say.
Preserve Your Family Stories
Capture your loved one's life lessons, memories, and voice to keep their story alive for future generations.
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Helpful Guides for Families
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How to Choose a Hospice Provider: A Family’s Complete Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.