COMPASSUS - BAY CITY
Provider Information
- Address
- 5889 BAY RD, SUITE 103
SAGINAW, MI 48604 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 9, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
| Volunteers | 0 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASSUS - BAY CITY reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASSUS - BAY CITY compares to hospices nationwide.
14.5 minutes
of nurse care per routine home care day, on average
That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.
47
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.5 min
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.4%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.1%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits39.5%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months19.1%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.2%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,815 · 14th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 77.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life77.8%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia12%
- Heart and circulatory disease28%
- Lung and respiratory disease11%
- Stroke14%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassus - Bay City
Compassus - Bay City serves the Saginaw, Michigan area with professional hospice support. Families turn to them for end-of-life care that focuses on comfort and dignity. They offer a team-based approach to managing pain and symptoms for those with serious illnesses. The office is right on Bay Road, making it easy for local families to find help when they need it most. Choosing a provider is a big life decision. It helps to know that this team has been serving the community for nearly two decades. They bring a wealth of experience to every home they visit. That is a real comfort for many. Whether you need help with medical tasks or emotional support, they have the tools to walk this path with you. Their team is ready to listen to your needs and respond with care. It is all about giving your loved one the best possible experience during this time.
About Compassus - Bay City
Compassus - Bay City operates as a for-profit hospice provider. They have been certified by Medicare since August 2005. That long history shows they have stayed committed to the rules and standards set by federal programs. Being Medicare-certified is a big deal. It means they meet strict health and safety requirements to ensure families get quality care. You might wonder what for-profit status means for your family. It simply describes how the organization is funded. What matters most is how they treat the people in their care. The team at this location works hard to support patients living in Saginaw County. They focus on maintaining a high standard of medical and emotional support. You should feel free to ask them about their specific processes. They are used to answering questions from families who want the best for their loved ones. Transparency is a sign of a strong partner in care.
Quality Ratings Snapshot
Understanding Hospice Care in Saginaw
Finding the right care in Saginaw starts with knowing what hospice really does. It is not about giving up on a loved one. Instead, it is about choosing to focus on comfort instead of a cure. Hospice teams bring supplies, medicine, and support directly to your home or a facility. This helps your loved one stay in a place they know and love. That makes a world of difference for their peace of mind. Many families wait too long to start these services. The truth is, hospice can provide relief for months, not just the final days. The goal is to improve quality of life right now. By bringing in extra help, you can spend more time just being a family member again. You stop being the nurse and start being the daughter, son, or spouse. That shift is the heart of why hospice services exist in our community today.
What to Ask When Choosing a Hospice Provider
It is smart to interview a few providers before you decide. You want a team that feels right for your family. Here are some key questions to get you started. First, ask how quickly they can respond if a crisis happens in the middle of the night. You need to know that help is just a phone call away. Second, ask how they handle pain management and if they have a specific plan for your loved one. Third, find out how they support family caregivers who might be feeling tired or overwhelmed. Do they offer volunteers or respite breaks? Finally, ask how they involve your own doctor in the care plan. You want everyone on the same page. Do not feel rushed during these conversations. Take your time. The right provider will be patient and happy to answer every single one of your questions clearly.
Preserve Your Family's Story
During this time, the memories you share become even more precious. We offer tools to help you capture these stories for future generations.
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Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.