ST CROIX HOSPICE PLYMOUTH
Provider Information
LIVONIA, MI 48170
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Supportive Care at St. Croix Hospice Plymouth
St. Croix Hospice Plymouth provides compassionate end-of-life care to families in Livonia, Michigan. They are part of a larger network that focuses on comfort and dignity during a difficult time. The team works to manage pain and symptoms for those with serious illnesses. By focusing on quality of life, they help patients remain in their own homes whenever possible. It is a local option for Wayne County residents needing specialized medical and emotional support. They have been certified by Medicare since October 2016. The thing is, choosing the right care team feels like a heavy task. Knowing they have been serving the area for years can offer some peace of mind. Their office is easy to reach at 17177 N Laurel Park Dr, Suite 410, in Livonia. You can call them directly at (734) 822-9433 to learn more about their specific approach to care.
About St. Croix Hospice Plymouth
St. Croix Hospice Plymouth operates as a for-profit provider. This means they manage their own resources to deliver care according to federal standards. They have held their Medicare certification since 2016, which shows they have been in the community for a while. Families should know that being for-profit does not change the core mission of hospice. All Medicare-certified hospices must follow the same rules for patient care and safety. What most people do not realize is that all hospice care is covered by Medicare. This includes medications, medical equipment, and visits from nurses or aides. St. Croix focuses on these essential services to support your loved one. But you should always ask how they handle after-hours calls or weekend needs. Getting answers early helps you feel more in control of the care plan. They are dedicated to serving the Wayne County area with a steady, local presence.
Quality Insights
Understanding Hospice Care in Livonia
Hospice is about living well for as long as possible. In Livonia, families have access to several care options that prioritize comfort over hospital treatments. The goal is to keep your loved one free from pain and surrounded by familiar faces. Most care happens in the patient's home, but it can also take place in nursing homes or assisted living centers. Medicare pays for the team of doctors, nurses, and social workers who come to you. And this team is there to help you, too. They provide emotional support and help you understand what to expect as the illness progresses. Many people think hospice is only for the very last days of life. That is a big misconception. In fact, you can get hospice help for six months or even longer if a doctor confirms the need. It is never too early to start asking questions about how these services can help your family today.
What to Ask When Choosing a Hospice Provider
Finding the right fit takes a little bit of time and effort. You want a team that feels like a partner. Here are a few simple questions to ask when you meet with them:
- How quickly can a nurse get to my home if we have an emergency at night?
- What specific training does your team have for my loved one's condition?
- How do you handle communication with our primary doctor?
- Can you share how your staff supports family caregivers who are feeling tired?
The answers to these questions will tell you a lot about their culture. Do not be afraid to ask for clarity if their answer is confusing. You are the advocate for your loved one. A good hospice provider will welcome your questions and take the time to explain everything. If they seem rushed or annoyed, that is a red flag. Trust your gut feeling when you talk to them. You deserve a team that listens well.
Keep Your Family Stories Alive
During this time, the memories you share are more precious than ever. We can help you safely record and save your family's history so it lasts for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.