ST CROIX HOSPICE PLYMOUTH
Provider Information
- Address
- 17177 N LAUREL PARK DR, SUITE 410
LIVONIA, MI 48170 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 3, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Volunteers | 2 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ST CROIX HOSPICE PLYMOUTH reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ST CROIX HOSPICE PLYMOUTH compares to hospices nationwide.
8.5 minutes
of nurse care per routine home care day, on average
That is the 12th percentile among hospices nationally. The national median is about 12 minutes.
87
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.5 min
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.6%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.5%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits68.5%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.5%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32.4%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.2%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,146 · 71st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life67.8%
- All care steps completed99.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer11%
- Dementia19%
- Heart and circulatory disease20%
- Lung and respiratory disease8%
- Stroke27%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care at St. Croix Hospice Plymouth
St. Croix Hospice Plymouth provides compassionate end-of-life care to families in Livonia, Michigan. They are part of a larger network that focuses on comfort and dignity during a difficult time. The team works to manage pain and symptoms for those with serious illnesses. By focusing on quality of life, they help patients remain in their own homes whenever possible. It is a local option for Wayne County residents needing specialized medical and emotional support. They have been certified by Medicare since October 2016. The thing is, choosing the right care team feels like a heavy task. Knowing they have been serving the area for years can offer some peace of mind. Their office is easy to reach at 17177 N Laurel Park Dr, Suite 410, in Livonia. You can call them directly at (734) 822-9433 to learn more about their specific approach to care.
About St. Croix Hospice Plymouth
St. Croix Hospice Plymouth operates as a for-profit provider. This means they manage their own resources to deliver care according to federal standards. They have held their Medicare certification since 2016, which shows they have been in the community for a while. Families should know that being for-profit does not change the core mission of hospice. All Medicare-certified hospices must follow the same rules for patient care and safety. What most people do not realize is that all hospice care is covered by Medicare. This includes medications, medical equipment, and visits from nurses or aides. St. Croix focuses on these essential services to support your loved one. But you should always ask how they handle after-hours calls or weekend needs. Getting answers early helps you feel more in control of the care plan. They are dedicated to serving the Wayne County area with a steady, local presence.
Quality Insights
Understanding Hospice Care in Livonia
Hospice is about living well for as long as possible. In Livonia, families have access to several care options that prioritize comfort over hospital treatments. The goal is to keep your loved one free from pain and surrounded by familiar faces. Most care happens in the patient's home, but it can also take place in nursing homes or assisted living centers. Medicare pays for the team of doctors, nurses, and social workers who come to you. And this team is there to help you, too. They provide emotional support and help you understand what to expect as the illness progresses. Many people think hospice is only for the very last days of life. That is a big misconception. In fact, you can get hospice help for six months or even longer if a doctor confirms the need. It is never too early to start asking questions about how these services can help your family today.
What to Ask When Choosing a Hospice Provider
Finding the right fit takes a little bit of time and effort. You want a team that feels like a partner. Here are a few simple questions to ask when you meet with them:
- How quickly can a nurse get to my home if we have an emergency at night?
- What specific training does your team have for my loved one's condition?
- How do you handle communication with our primary doctor?
- Can you share how your staff supports family caregivers who are feeling tired?
The answers to these questions will tell you a lot about their culture. Do not be afraid to ask for clarity if their answer is confusing. You are the advocate for your loved one. A good hospice provider will welcome your questions and take the time to explain everything. If they seem rushed or annoyed, that is a red flag. Trust your gut feeling when you talk to them. You deserve a team that listens well.
Keep Your Family Stories Alive
During this time, the memories you share are more precious than ever. We can help you safely record and save your family's history so it lasts for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
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Starting Difficult Conversations: A Guide for Families
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Some stories are worth writing down
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