HospiceScout

COMPASS - LANSING

Provider Information

Address
801 S WAVERLY RD, SUITE 200
LANSING, MI 48917
Ownership Type
For-Profit
Medicare Certified Since
January 9, 2006

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compass - Lansing Hospice Care

Compass - Lansing serves families throughout the Lansing area from their office on Waverly Road. This team focuses on comfort and support for those facing a life-limiting illness. They provide skilled medical care and emotional guidance right where the patient lives. The goal is simple. They want to help patients stay comfortable and keep their dignity every single day. Whether at home or in a facility, this team brings peace to a difficult time. It is a local choice for families in Eaton County who need professional end-of-life support. The team works hard to manage pain and help families understand the process. They make the hard days feel a bit lighter. That is the core of what they do.

About COMPASS - LANSING

Compass - Lansing has been a Medicare-certified hospice provider since January 2006. Being in the community for nearly two decades shows they have deep roots here. As a for-profit organization, they operate under federal guidelines to ensure they meet strict standards for care. What does this mean for your family? It means they have passed regular checks by government inspectors to keep their doors open. They follow specific rules to ensure patients get the right medicine and support. You should know that for-profit status is common in the hospice world today. The most important thing is how they treat the people in their care. Check their ratings to see how they perform. They have been around a long time. That experience helps them handle complex medical needs with ease. It is a solid track record to consider when you start your search for help.

Quality Ratings at a Glance

Compass - Lansing holds an impressive 4.5 out of 5 stars for overall quality. This score includes a 4.5 rating for the quality of care they provide. They also earned 4 out of 5 stars from patients in recent surveys. These numbers show that families feel well-supported by this team.

Understanding Hospice Care in LANSING

Hospice is not a place you go to give up. It is a way to get extra help when a cure is no longer the goal. In Lansing, families have several options for support during these final months. The right provider makes a world of difference. Most people do not realize that hospice can start sooner than you think. You do not need to wait until the very end. The team can help manage symptoms like pain or trouble breathing. They also provide emotional support for the whole family. It is about adding life to days, not just days to life. Many local providers work with hospitals in Eaton County to make the transition smooth. You deserve a team that listens to your wishes. Ask about how they handle after-hours calls. That is a big deal when things change at night. You are not alone in this journey.

What to Ask When Choosing a Hospice Provider

Choosing a provider feels like a heavy task. Keep these questions in your pocket to stay organized. First, ask how quickly a nurse can get to your home if an emergency happens. Fast response times matter. Second, ask how they help family members cope with the stress of caregiving. Do they offer counselors or volunteers? You need to know that you have a partner in this. Third, ask about their experience with your loved one's specific diagnosis. Some teams have special training for certain illnesses. Finally, ask what their team looks like. Will you see the same nurse every week? Consistency builds trust. These four questions will help you see if a provider is the right fit. Trust your gut feeling, too. If the conversation feels cold, it might not be the right match. You want a team that feels like family.

Preserve Your Family Stories

The stories your loved ones share are precious treasures. Capture these memories now so they can be kept and passed down to future generations forever.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.