HospiceScout

WINGS OF HOPE HOSPICE

Non-ProfitFreestanding Hospice

Provider Information

Address
530 LINN STREET, SUITE A
ALLEGAN, MI 49010
Ownership Type
Non-Profit
Medicare Certified Since
October 29, 1991

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for WINGS OF HOPE HOSPICE
RoleStaff Count
Registered Nurses (RN)13
Licensed Practical Nurses (LPN)1
Physicians0

43

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what WINGS OF HOPE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how WINGS OF HOPE HOSPICE compares to hospices nationwide.

20.3 minutes

of nurse care per routine home care day, on average

That is the 95th percentile among hospices nationally. The national median is about 12 minutes.

70

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day20.3 min

    Ranks better than about 95% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.8%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.1%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits22.5%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care13.3%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months26.7%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.7%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.7%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,117 · 23rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.2%
  • Pain assessment100%
  • Breathing difficulty screening99.7%
  • Breathing difficulty treatment98.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.4%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life58.6%
  • All care steps completed97.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia13%
  • Heart and circulatory disease24%
  • Lung and respiratory disease14%
  • Stroke8%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Allegan

Wings of Hope Hospice offers end-of-life support for patients and their families in Allegan, Michigan. They provide medical, emotional, and spiritual care at 530 Linn Street. The goal is simple. They want to make sure every patient stays comfortable and peaceful during their final months. Their team works hard to keep families close during this difficult transition. It is all about dignity and kindness. If you live in the Allegan area, this local team is ready to help you navigate your options with a steady hand.

About Wings of Hope Hospice

Wings of Hope Hospice is a non-profit organization. That is a big deal. It means they put patient care above making a profit. They have been Medicare certified since October 29, 1991. That is over thirty years of serving this community. Experience matters when you are choosing a care team. They have built a long history of trust in Allegan County. You should know that their non-profit status allows them to focus resources directly on your loved one. They prioritize the needs of the family before anything else. When you talk to them, ask how their non-profit mission shapes the daily care they provide to patients in their homes.

Understanding Hospice Care in Allegan

Finding the right help in Allegan County does not have to be scary. Hospice care is not about giving up. It is about choosing comfort over hospital trips. Many people wait too long to start these services. They miss out on months of extra support. Hospice teams bring the hospital bed and the medicine directly to your living room. They offer nursing visits and help with daily tasks like bathing. The thing is, hospice is a team sport. A nurse, a social worker, and a chaplain all work together for your family. You get a whole circle of support around you. It helps take the heavy weight off your shoulders during a very tough time.

What to Ask When Choosing a Hospice Provider

You have choices. Do not feel rushed to pick a provider before you have answers. Start by asking how quickly a nurse can get to your home in an emergency. This is vital. Ask who will be on your specific care team. You want to know if you will see the same faces every week. Another great question is how they handle pain management. Every provider should be an expert in keeping your loved one comfortable. Finally, ask what happens if your needs change suddenly. Can they add more visits? A good hospice agency will be open about their limits and their strengths. Trust your gut feeling after you talk to them.

Preserve Your Family Stories

Your loved one has a lifetime of stories that deserve to be remembered. We help you capture these memories in a lasting way for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.