WILLIS KNIGHTON HOSPICE OF LOUISIANA
Provider Information
- Address
- 616 E FLOURNOY LUCAS ROAD
SHREVEPORT, LA 71115 - Ownership Type
- Non-Profit
- Medicare Certified Since
- July 31, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what WILLIS KNIGHTON HOSPICE OF LOUISIANA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how WILLIS KNIGHTON HOSPICE OF LOUISIANA compares to hospices nationwide.
14.2 minutes
of nurse care per routine home care day, on average
That is the 70th percentile among hospices nationally. The national median is about 12 minutes.
43
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.2 min
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.6%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits35.2%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.7%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.3%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,752 · 38th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 38.1% of patients or more. Most hospices score above 90 percent.
- Pain screening95.8%
- Pain assessment66.7%
- Breathing difficulty screening98.8%
- Breathing difficulty treatment92.1%
- Treatment preferences discussed100%
- Beliefs and values discussed99.4%
- Bowel care for patients on opioids97.6%
- Visits in the last days of life38.1%
- All care steps completed78.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer33%
- Dementia30%
- Heart and circulatory disease16%
- Lung and respiratory disease12%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care in Shreveport
Willis Knighton Hospice of Louisiana serves families in Shreveport and the surrounding Caddo County area. This team focuses on comfort, dignity, and quality of life for those facing a life-limiting illness. They provide specialized medical care, emotional support, and spiritual guidance right where patients call home. Choosing a hospice team is a deeply personal decision. It is about finding partners who walk beside your loved one during their most vulnerable moments. This provider brings decades of local experience to families across the region.
About WILLIS KNIGHTON HOSPICE OF LOUISIANA
This hospice operates as a non-profit organization. That is a big deal because it often means their main focus stays on patient needs rather than profits. They have been Medicare certified since July 31, 1989. That is over 35 years of service to the community. Having a long history like this shows a deep commitment to the Shreveport area. When you choose a provider with this much experience, you get a team that understands how to manage complex care plans. They are located at 616 E Flournoy Lucas Road. You can reach their office at (318) 212-2170 if you have questions about their specific programs. Knowing they have served the area for so long brings a lot of peace of mind to families who are just starting this journey.
Quality Performance
Understanding Hospice Care in SHREVEPORT
Hospice is not a place you go to die. It is a specialized type of care that comes to you. In Shreveport, many families use these services to manage pain and symptoms at home. The goal is to make every day as comfortable as possible. You are not giving up on your loved one by choosing hospice. Actually, you are choosing to focus on their comfort and their wishes. The team usually includes nurses, doctors, aides, and counselors. They work together to address the physical, emotional, and spiritual needs of the patient. Some people worry that hospice care means they lose control of their medical choices. The truth is that the patient and family remain in the driver's seat. You decide what care feels right for your specific situation.
What to Ask When Choosing a Hospice Provider
Choosing the right team is about asking the right questions. Start by being direct about your biggest concerns. Here are a few things to keep in mind:
- How quickly can a nurse get to our home if an emergency happens at night?
- What specific training does your staff have for managing pain and complex symptoms?
- How do you support family members who are grieving or feeling overwhelmed?
- Can we keep our current primary doctor involved in the care plan?
The answers to these questions will help you see if a provider is a good fit. Do not be afraid to ask for details. You deserve to feel confident in the team you choose. A good hospice agency will welcome these questions and take the time to answer them clearly.
Preserve Your Family's Story
This time of life is full of memories that deserve to be kept safe. We can help you record the stories, lessons, and history of your loved one so they are never forgotten.
Start Preserving MemoriesOther Hospice Providers Nearby
LIFEPATH HOSPICE CARE SERVICES, LLC
CHRISTUS HOSPICE SHREVEPORT-BOSSIER
AMEDISYS HOSPICE
ALLEGIANCE HEALTHCARE, LLC
HOSPICE IN HIS CARE, LLC
ELARA CARING
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