HospiceScout

CONCERNED CARE HOSPICE

For-ProfitFreestanding Hospice

Provider Information

Address
125 NORTH THEARD STREET, SUITE C
COVINGTON, LA 70433
Ownership Type
For-Profit
Medicare Certified Since
August 31, 2004

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CONCERNED CARE HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)3
Physicians2
Volunteers1

15

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CONCERNED CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CONCERNED CARE HOSPICE compares to hospices nationwide.

14 minutes

of nurse care per routine home care day, on average

That is the 68th percentile among hospices nationally. The national median is about 12 minutes.

37

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14 min

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.8%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life89.5%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits32.9%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.9%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months43.1%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.8%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.9%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,930 · 65th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 29.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.1%
  • Pain assessment100%
  • Breathing difficulty screening99.1%
  • Breathing difficulty treatment98%
  • Treatment preferences discussed99.1%
  • Beliefs and values discussed99.1%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life29.5%
  • All care steps completed97.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer20%
  • Dementia42%
  • Heart and circulatory disease20%
  • Lung and respiratory disease11%
  • Other conditions8%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support for Your Loved Ones

Concerned Care Hospice provides compassionate end-of-life care in Covington, Louisiana. They focus on comfort and dignity for patients facing life-limiting illnesses. Their team serves families throughout St. Tammany Parish, ensuring that support is always within reach when it matters most. Hospice care is not about giving up. It is about living each day with as much peace and joy as possible. The team here steps in to manage pain and help with daily needs. They bring care directly to the patient, whether that is in a private home or a care facility. It is a dedicated group working to make a hard time a little easier for everyone involved.

About Concerned Care Hospice

Concerned Care Hospice is a for-profit provider based at 125 North Theard Street, Suite C, in Covington. They have been Medicare certified since August 31, 2004. This long history shows they have stayed committed to federal standards for nearly two decades. That is a long time to serve a community. Being for-profit means they operate under specific business structures, but they must still meet the same quality rules as any other hospice. Families should know that Medicare certification is the gold standard for hospice care in the United States. It ensures that the care provided meets strict safety and quality benchmarks. If you have questions about their specific programs, calling (985) 892-3947 is the best way to get answers. They can explain how their team works with your family doctor to create a plan that fits your specific needs.

Understanding Hospice Care in Covington

Choosing a hospice in St. Tammany Parish can feel like a heavy task. The good news is that Covington has several options for families. Most hospice care happens right where the patient lives. The goal is to keep the patient in a familiar setting. This helps reduce stress and keeps loved ones close. The thing is, many people wait too long to start these services. Getting help early allows the hospice team to manage symptoms before they become big problems. They provide nurses, aides, and social workers who visit on a regular schedule. And they are available by phone 24/7 if an emergency happens in the middle of the night. You are not alone in this. Local providers like this one are there to walk beside you, offering guidance and a steady hand through every step of the journey.

What to Ask When Choosing a Hospice Provider

You need to feel confident in your choice. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for peace of mind. Next, ask how they handle pain and other symptoms. You want to know they have a plan that changes as the patient's needs change. Ask about their volunteer program, too. Volunteers can offer companionship, which is a huge gift for both the patient and the tired caregiver. Finally, ask what happens if the patient needs a higher level of care, like a stay in a hospital or hospice unit. It is smart to know the full range of support available. These questions will help you see if a provider is a good fit for your values and needs. Take your time. You deserve to feel comfortable with the care team you invite into your home.

Keep Your Family Stories Alive

Every life is a book filled with stories that deserve to be remembered. Recording these memories is a beautiful way to honor a loved one and share their wisdom with future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.