HOSPICE EAST
Provider Information
- Address
- 407 SHOPPERS DRIVE
WINCHESTER, KY 40392 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 19, 1986
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Physicians | 1 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE EAST reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE EAST compares to hospices nationwide.
16.5 minutes
of nurse care per routine home care day, on average
That is the 85th percentile among hospices nationally. The national median is about 12 minutes.
39
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.5 min
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.6%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.8%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits45.7%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.5%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)93rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$7,884 · 5th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 83.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.3%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99%
- Visits in the last days of life83.4%
- All care steps completed98.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia15%
- Heart and circulatory disease14%
- Lung and respiratory disease17%
- Stroke10%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice East in Winchester
Hospice East provides end of life care for people living in Winchester, Kentucky. They operate as a freestanding hospice provider serving the Clark County area. This team works to help patients and families manage symptoms while focusing on comfort. They have been certified by Medicare for over three decades, starting in September 1986. This long history shows their commitment to the local community. Many families choose them for their support during difficult times. They offer a range of services designed to improve quality of life. The team focus is on dignity and support for every person they serve. It is a local option for families seeking expert care nearby.
About Hospice East
Hospice East is a for-profit provider. They have maintained Medicare certification for many years. This certification means they must meet strict federal rules for health and safety. These rules cover everything from how they manage pain to how they train their staff. Being a for-profit entity means they operate under specific business standards. Families should know that federal oversight remains the same regardless of profit status. All certified hospices must pass regular checks to ensure they provide good care. This provider has earned high marks in quality of care and patient surveys. That is a clear sign of their performance. You can review their current status on the official Medicare website whenever you need to check their record. They keep their information up to date for public review.
What Is Hospice Care Like in Winchester?
Hospice care in this area involves a team approach to health. The staff at Hospice East consists of 24 people who work together to help patients. This team includes eight registered nurses and one physician. These professionals manage pain and other symptoms to keep the patient as comfortable as possible. They also provide emotional support for the whole family. Having a doctor and nurses on staff allows for a quick response to changes in a patient's health. The team visits the patient wherever they call home. This could be a private house or an assisted living facility. They bring the necessary equipment and medicine directly to the patient. This helps keep people in a familiar setting. It is a practical way to manage care while keeping everyone close to home.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice care is a big decision for your family. You should feel comfortable asking questions to get the facts you need. Start by asking how quickly a nurse can arrive if an emergency happens at night or on a weekend. You should also ask how the team will handle pain management and comfort needs. It helps to understand how they involve the family in the care plan. Ask them to explain how they support caregivers who might be tired or stressed. You may also want to ask about their experience with specific illnesses or health conditions. Write these questions down before you call them. This helps you remember what matters most to your loved one. Take your time to get clear answers that make sense to you.
Preserve Your Family Stories
Your loved one has a lifetime of memories and wisdom. Capturing these stories now provides a lasting gift for your family to cherish for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.