HOSPICE EAST
Provider Information
- Address
- 407 SHOPPERS DRIVE
WINCHESTER, KY 40392 - Ownership Type
- Non-Profit
- Medicare Certified Since
- September 19, 1986
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Physicians | 1 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE EAST reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE EAST compares to hospices nationwide.
16.5 minutes
of nurse care per routine home care day, on average
That is the 85th percentile among hospices nationally. The national median is about 12 minutes.
39
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.5 min
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.6%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.8%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits45.7%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.5%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)93rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$7,884 · 5th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 83.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment97.9%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids99.1%
- Visits in the last days of life83.4%
- All care steps completed96.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia15%
- Heart and circulatory disease14%
- Lung and respiratory disease17%
- Stroke10%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Winchester
Hospice East serves the Winchester community from their office on Shoppers Drive. This provider offers end-of-life care focused on comfort, dignity, and support for the whole family. They have been Medicare certified since September 1986, which shows a long history of serving local neighbors. Choosing a hospice team is a deeply personal decision. You want a team that knows the area and understands the specific needs of Clark County families. Hospice East has built a reputation for steady, reliable care over many decades. It is a local resource that brings comfort directly to your home or current care setting. Their team works hard to make sure patients feel safe and heard during their final months. That is the core of what they do every single day.
About HOSPICE EAST
Hospice East operates as a non-profit organization. This is a big deal because it means their primary goal is patient care rather than earning a profit for owners. They have been providing hospice services since 1986. That is nearly forty years of experience in the field. When you look at their history, you see a provider that has stood the test of time. Families should know that non-profit hospices often reinvest their resources back into community programs and patient support services. This can lead to extra layers of care that you might not find elsewhere. The team at Hospice East is committed to meeting high standards set by federal agencies. They follow strict rules to ensure every patient gets the same level of respect and attention. You can feel confident knowing they have been a part of the Kentucky healthcare landscape for a very long time.
Exceptional Quality Ratings
Understanding Hospice Care in WINCHESTER
Hospice care is not just about medical treatment. It is about living each day with as much peace as possible. In Winchester, families have access to teams that include nurses, aides, social workers, and spiritual counselors. These teams visit your home to help manage pain and other symptoms. The goal is to keep the patient comfortable and surrounded by loved ones. But there is more to it than just medicine. Hospice also provides support for the family members who are acting as caregivers. They can help with the emotional toll that comes with a serious illness. Many people think hospice is only for the very last days of life. The truth is that getting help sooner allows for better symptom management and more time for meaningful moments. If you live in Clark County, you have access to these services to improve your quality of life right now.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions when interviewing a hospice agency. First, ask how quickly a nurse can get to your home if an emergency happens in the middle of the night. You need to know that help is available when you are scared or confused. Second, ask what kind of support they provide for family caregivers. Will they help with bathing, dressing, or just sitting with the patient? It is also good to ask how they handle pain management. Every patient responds differently to medicine, and you want a team that is flexible. Finally, ask what happens if the patient's condition gets worse and they need more help than the home can provide. Does the agency have a contract with a local inpatient unit? Getting clear answers now will save you a lot of stress later on. You deserve to feel fully informed.
Preserve Your Family's History
This time of life is about more than just medical care. It is about the stories, memories, and wisdom that define your family. We help you capture these moments to create a lasting record for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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HOSPICE OF WESTERN KENTUCKY
VNA HEALTH AT HOME
MURRAY CALLOWAY COUNTY HOSPITAL HOSPICE
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