HospiceScout

HOSPICE CARE PLUS, INC

For-ProfitFreestanding Hospice

Provider Information

Address
350 ISAACS LANE
RICHMOND, KY 40475
Ownership Type
For-Profit
Medicare Certified Since
June 10, 1985

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE CARE PLUS, INC
RoleStaff Count
Registered Nurses (RN)26
Licensed Practical Nurses (LPN)2
Physicians1

73

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE CARE PLUS, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE CARE PLUS, INC compares to hospices nationwide.

12.3 minutes

of nurse care per routine home care day, on average

That is the 51st percentile among hospices nationally. The national median is about 12 minutes.

73

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.3 min

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.1%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life86.3%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits68.4%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.5%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months26.3%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1.1%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.2%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)97th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$8,388 · 6th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 39.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening86.1%
  • Pain assessment97.5%
  • Breathing difficulty screening95.6%
  • Breathing difficulty treatment98.7%
  • Treatment preferences discussed99.2%
  • Beliefs and values discussed96.1%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life39.3%
  • All care steps completed79.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer33%
  • Dementia8%
  • Heart and circulatory disease14%
  • Lung and respiratory disease12%
  • Stroke5%
  • Other conditions28%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care Plus, Inc. in Richmond

Hospice Care Plus, Inc. serves families in Richmond, Kentucky. This provider has offered end-of-life care since 1985. They focus on comfort for those with a life-limiting illness. The team provides medical and emotional support at home or in other settings. They maintain a long history of Medicare certification. This helps ensure they follow federal standards for patient care. Choosing a local provider often helps families feel more at peace. You can reach their office on Isaacs Lane to ask about their specific service area. They are part of the Madison County community. Their goal is to support your loved one with dignity. They work hard to meet the needs of every family they serve in the region.

About HOSPICE CARE PLUS, INC

This provider operates as a for-profit organization. They earned their Medicare certification in June of 1985. That is a long time to serve a community. Being Medicare certified means they meet specific federal rules for quality and safety. This is a common requirement for hospice agencies in Kentucky. Families should know that being a for-profit hospice does not change the core mission. The agency must still follow the same rules as non-profit groups. They have a team of 73 employees to support their work. This includes 26 registered nurses and 2 licensed practical nurses. They also have one physician on staff. Having this many nurses on the team allows for frequent check-ins. You can ask them how they coordinate care with your primary doctor. Understanding their staff mix helps you see how they plan to support your loved one every single day.

Quality Performance

This provider holds high marks for quality of care based on federal data. They also report strong patient satisfaction results from recent surveys.

What Is Hospice Care Like in RICHMOND?

Hospice care in Richmond involves a team approach to comfort. The staff visits where your loved one lives. This could be a private home or a nursing facility. They bring specialized care to your doorstep. The team includes nurses, social workers, and aides. They manage pain and other symptoms. But they also offer support for the whole family. The 26 registered nurses on staff at this agency play a large role. They track changes in health and adjust the plan of care. A physician also helps guide the medical decisions for the patient. This local team knows the area well. They aim to keep patients comfortable in their own surroundings. You can expect regular visits to monitor symptoms and provide help. Most families find that this support makes a very difficult time easier to manage at home.

What to Ask When Choosing a Hospice Provider

You should feel comfortable with the team you choose. Ask these questions to learn more. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they handle pain management and symptom control. Third, ask how often the nurse will visit your loved one during the week. You might also ask about their volunteer services. Some agencies offer extra help with errands or companionship. Do not be afraid to ask about their experience with specific illnesses. You need clear answers before you make a final choice. The right team will listen to your concerns with patience. They should explain everything in plain language that you understand. Write down the answers you get. This helps you compare your options later. Take your time with this process. You deserve to feel confident in the care your family will receive.

Preserve Your Family Stories

Capture the life lessons, memories, and wisdom of your loved ones to keep their legacy alive for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.