PHOENIX HOME CARE & HOSPICE
Provider Information
- Address
- 3450 N ROCK ROAD STE 213
WICHITA, KS 67226 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 10, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 28 |
| Licensed Practical Nurses (LPN) | 7 |
| Physicians | 6 |
67
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PHOENIX HOME CARE & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PHOENIX HOME CARE & HOSPICE compares to hospices nationwide.
15.6 minutes
of nurse care per routine home care day, on average
That is the 80th percentile among hospices nationally. The national median is about 12 minutes.
164
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.6 min
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.4%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits7.4%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.4%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)90th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,787 · 10th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment100%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.0%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids98.2%
- Visits in the last days of life74.9%
- All care steps completed98.0%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia14%
- Heart and circulatory disease20%
- Lung and respiratory disease14%
- Stroke8%
- Other conditions26%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Phoenix Home Care & Hospice
Phoenix Home Care & Hospice provides end-of-life support to residents in Wichita, Kansas. They operate as a freestanding hospice provider and have served the local community since 2012. Families in Sedgwick County can access their services through a team that focuses on comfort and care. This provider holds accreditation from the Joint Commission. That is an outside group that checks if a hospice meets high safety standards. They hold their teams to strict rules to ensure patients stay safe. Choosing an accredited provider means a group of experts reviewed their daily work. It shows they value clear protocols and professional oversight. Families often look for this mark of quality when they make hard decisions. It helps to know that an independent body has looked at their performance. Their team includes 28 registered nurses and 7 licensed practical nurses. This staffing level allows them to support patients across the area. They aim to provide consistent care for those who need it most.
Provider Background
Phoenix Home Care & Hospice is a for-profit organization. They have been certified by Medicare for over a decade. This length of service shows they are well established in the Kansas region. Being a for-profit entity means they operate under a specific business structure. Some families prefer this, while others look for non-profit models. The important part is how they treat the people in their care. Their staff includes 6 physicians who help lead the medical side of things. Having doctors on the team means they can manage complex symptoms well. They also have a total staff of 67 people ready to help. That is a large group focused on patient needs. You should ask how their team coordinates care during the weekends or nights. Good communication is the backbone of any hospice experience. This provider has maintained a strong presence in the Wichita market for years. They continue to serve the needs of the local area with their trained staff.
Quality of Care
What Is Hospice Care Like in WICHITA?
Hospice care in Wichita focuses on comfort for patients with life-limiting illnesses. It is not about a specific building but a team that comes to you. Most care happens in your own home. The team includes nurses, doctors, and aides who visit on a regular schedule. They work together to manage pain and keep the patient calm. You can expect them to handle medications and medical equipment. They also offer emotional support for the whole family. The goal is to keep the patient in a familiar place as long as possible. Many local providers offer 24-hour phone lines for urgent questions. This is helpful when symptoms change suddenly in the middle of the night. You should feel comfortable asking how quickly a nurse can arrive if an emergency happens. Good hospice care puts the patient at the center of every choice. They want to make each day as peaceful as they can for everyone involved.
What to Ask When Choosing a Hospice Provider
- How does your team handle pain management on weekends and holidays?
- What specific training does your nursing staff have for my loved one's condition?
- How often will a nurse visit our home to check on the patient?
- Can you explain how you involve family members in the daily care plan?
These questions help you see how a provider works in practice. The answers should be clear and direct. If a provider seems rushed or uses confusing terms, keep looking. You need a partner who listens to your specific concerns. Ask about their response time for urgent needs. It is also smart to ask how they handle changes in the patient's health. A good hospice team should explain their process without using jargon. You deserve to understand exactly how they will support your family. Take your time to get the answers you need before you decide. Your peace of mind depends on finding the right fit for your situation.
Preserve Your Family Stories
This time is hard, but your family history remains a source of strength. Recording stories can bring comfort to your loved ones now and for years to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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INTERIM HEALTHCARE OF WICHITA INC (HOSPICE)
CHOICE HOSPICE
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