PHOENIX HOME CARE & HOSPICE
Provider Information
- Address
- 3450 N ROCK ROAD STE 213
WICHITA, KS 67226 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 10, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 28 |
| Licensed Practical Nurses (LPN) | 7 |
| Physicians | 6 |
67
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PHOENIX HOME CARE & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PHOENIX HOME CARE & HOSPICE compares to hospices nationwide.
15.6 minutes
of nurse care per routine home care day, on average
That is the 80th percentile among hospices nationally. The national median is about 12 minutes.
164
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.6 min
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.4%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits7.4%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.4%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)90th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,787 · 10th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.9%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment99.1%
- Treatment preferences discussed99.9%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids98.1%
- Visits in the last days of life74.9%
- All care steps completed97.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia14%
- Heart and circulatory disease20%
- Lung and respiratory disease14%
- Stroke8%
- Other conditions26%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
Phoenix Home Care & Hospice serves families in Wichita, Kansas. They provide end-of-life care focused on comfort and dignity. This team works from their office on North Rock Road. They help patients stay in their own homes as long as possible. The goal is to manage pain and support the whole family unit. It is a big decision, but having local help makes a difference. They have been certified by Medicare since 2012. That is over a decade of service in the Sedgwick area. Choosing the right partner for hospice care helps keep everyone focused on what matters most. Quality care brings peace to a difficult season. You deserve a team that listens to your needs every single day.
About PHOENIX HOME CARE & HOSPICE
This provider operates as a for-profit organization in Wichita. Being for-profit means they answer to shareholders while meeting federal standards. They have held Medicare certification since October 2012. That long history shows they know how to follow strict rules. What does this mean for your family? It means they have systems in place to track health and safety. Most families do not know that Medicare tracks these hospice agencies closely. Phoenix Home Care & Hospice has earned a 5 out of 5 star rating for quality of care. That is a top-tier score. It measures how well they handle pain and symptoms. But they also have a 3 out of 5 star rating for patient satisfaction. This score comes from surveys filled out by family members. It shows there is always room for them to improve their communication style.
Quality Snapshot
Understanding Hospice Care in WICHITA
Hospice is not a place. It is a way of caring for people with serious illness. In Wichita, many agencies offer similar services under the Medicare benefit. They provide nurses, aides, and chaplains to support you at home. The thing is, every agency has a different "vibe" or culture. Some are small and local. Others are part of large national networks. You want a team that feels like a good fit for your values. Most hospice teams in Sedgwick County will visit you wherever you live. That could be a private house or an assisted living facility. And they are on call 24 hours a day. Emergencies do not follow a schedule. So, knowing your hospice team is just a phone call away offers real comfort. It is about having a safety net when the nights get long.
What to Ask When Choosing a Hospice Provider
Picking a provider is a huge task. Start by asking these questions to get a clear picture. First, ask how quickly a nurse can get to your home in a crisis. Response time is everything. Second, ask how they handle pain management at night or on weekends. You need to know that someone is always awake and ready to help. Third, ask about their volunteer program. Volunteers often provide the best companionship for patients. Finally, ask if they have staff who specialize in the specific illness your loved one has. Some teams are better with heart conditions than others. Do not be afraid to ask for clarity. These professionals are there to serve you. You are the one in charge of this journey.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth keeping. Capture their voice and wisdom today so your family can cherish these stories for generations to come.
Start Your LegacyOther Hospice Providers Nearby
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INTERIM HEALTHCARE OF WICHITA INC (HOSPICE)
KINDFUL HOSPICE
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.