PHOENIX HOME CARE & HOSPICE
Provider Information
WICHITA, KS 67226
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Support for Your Loved Ones
Phoenix Home Care & Hospice serves families in Wichita, Kansas. They provide end-of-life care focused on comfort and dignity. This team works from their office on North Rock Road. They help patients stay in their own homes as long as possible. The goal is to manage pain and support the whole family unit. It is a big decision, but having local help makes a difference. They have been certified by Medicare since 2012. That is over a decade of service in the Sedgwick area. Choosing the right partner for hospice care helps keep everyone focused on what matters most. Quality care brings peace to a difficult season. You deserve a team that listens to your needs every single day.
About PHOENIX HOME CARE & HOSPICE
This provider operates as a for-profit organization in Wichita. Being for-profit means they answer to shareholders while meeting federal standards. They have held Medicare certification since October 2012. That long history shows they know how to follow strict rules. What does this mean for your family? It means they have systems in place to track health and safety. Most families do not know that Medicare tracks these hospice agencies closely. Phoenix Home Care & Hospice has earned a 5 out of 5 star rating for quality of care. That is a top-tier score. It measures how well they handle pain and symptoms. But they also have a 3 out of 5 star rating for patient satisfaction. This score comes from surveys filled out by family members. It shows there is always room for them to improve their communication style.
Quality Snapshot
Understanding Hospice Care in WICHITA
Hospice is not a place. It is a way of caring for people with serious illness. In Wichita, many agencies offer similar services under the Medicare benefit. They provide nurses, aides, and chaplains to support you at home. The thing is, every agency has a different "vibe" or culture. Some are small and local. Others are part of large national networks. You want a team that feels like a good fit for your values. Most hospice teams in Sedgwick County will visit you wherever you live. That could be a private house or an assisted living facility. And they are on call 24 hours a day. Emergencies do not follow a schedule. So, knowing your hospice team is just a phone call away offers real comfort. It is about having a safety net when the nights get long.
What to Ask When Choosing a Hospice Provider
Picking a provider is a huge task. Start by asking these questions to get a clear picture. First, ask how quickly a nurse can get to your home in a crisis. Response time is everything. Second, ask how they handle pain management at night or on weekends. You need to know that someone is always awake and ready to help. Third, ask about their volunteer program. Volunteers often provide the best companionship for patients. Finally, ask if they have staff who specialize in the specific illness your loved one has. Some teams are better with heart conditions than others. Do not be afraid to ask for clarity. These professionals are there to serve you. You are the one in charge of this journey.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth keeping. Capture their voice and wisdom today so your family can cherish these stories for generations to come.
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Helpful Guides for Families
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.