PHOENIX HOME CARE AND HOSPICE
Provider Information
OVERLAND PARK, KS 66202
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Supportive Hospice Care in Overland Park
Phoenix Home Care and Hospice offers end-of-life support to families in Overland Park, Kansas. Their team works out of their office on West 64th Street to provide comfort for those facing a life-limiting illness. They focus on managing pain and keeping patients comfortable in their own homes. The goal is simple. They want to improve quality of life for both the patient and their loved ones during a very difficult time. It is about dignity. Dealing with a terminal diagnosis is never easy for a family. Finding the right partner to walk that path with you makes a difference. This team provides clinical care, emotional help, and spiritual guidance to ensure your family feels supported every single day. That is the core of what they do in Johnson County.
About Phoenix Home Care and Hospice
Phoenix Home Care and Hospice operates as a for-profit organization. They have been certified by Medicare since November 23, 2016. That gives them years of experience serving the local community. Being Medicare-certified means they must follow strict federal rules for safety and care quality. Most people do not realize that these rules exist to protect your family from poor service. This provider holds a 5-star rating for quality of care. That is a perfect score from CMS. It shows they take their work seriously. They also hold an overall rating of 5 out of 5 stars. That is a big deal in the hospice world. When you choose a provider, you want to know they have a track record of success. Their longevity in the Overland Park area shows they are established and prepared to help your loved one.
Quality Performance Summary
Understanding Hospice Care in Overland Park
Hospice is not a building. It is a philosophy of care. In Overland Park, families have several choices when they need extra help at home. The main goal is to focus on comfort rather than a cure. It is about living well. Hospice teams include nurses, aides, social workers, and chaplains. They visit your home on a regular schedule to provide support. But they are also on call 24 hours a day. If a crisis happens at 2 a.m., you can get help immediately. That peace of mind is vital. Many families wait too long to ask for help. They think hospice is only for the final days. The truth is that hospice can provide months of support. Using these services early often makes a huge difference in the overall experience for everyone involved.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider feels like a heavy task. It is. Here are a few questions that will help you find the right fit for your needs. First, ask how quickly a nurse can get to your home in an emergency. Speed matters. Second, ask how they handle pain management and medication delivery. You need to know your loved one will not suffer. Third, ask what kind of emotional support they offer to the rest of the family. You will need someone to talk to as well. Finally, ask about their experience with your specific diagnosis. Some providers have more training in certain areas than others. Do not be afraid to ask these questions. It is your right as a family member to get clear answers. A good provider will be happy to talk through these details with you.
Preserve Your Family's Story
Every life has a unique story worth saving. Learn how to capture cherished memories and lessons to keep your loved one's voice alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.