PHOENIX HOME CARE AND HOSPICE
Provider Information
- Address
- 6803 WEST 64TH STREET. SUITE 101
OVERLAND PARK, KS 66202 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 23, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 15 |
| Licensed Practical Nurses (LPN) | 6 |
| Physicians | 4 |
47
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PHOENIX HOME CARE AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PHOENIX HOME CARE AND HOSPICE compares to hospices nationwide.
14.7 minutes
of nurse care per routine home care day, on average
That is the 74th percentile among hospices nationally. The national median is about 12 minutes.
97
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.7 min
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.5%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.5%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits23.4%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.7%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.3%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.3%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,459 · 21st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99.4%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment98.2%
- Treatment preferences discussed99.9%
- Beliefs and values discussed98.1%
- Bowel care for patients on opioids95%
- Visits in the last days of life68.9%
- All care steps completed95.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia16%
- Heart and circulatory disease19%
- Lung and respiratory disease12%
- Stroke7%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Hospice Care in Overland Park
Phoenix Home Care and Hospice offers end-of-life support to families in Overland Park, Kansas. Their team works out of their office on West 64th Street to provide comfort for those facing a life-limiting illness. They focus on managing pain and keeping patients comfortable in their own homes. The goal is simple. They want to improve quality of life for both the patient and their loved ones during a very difficult time. It is about dignity. Dealing with a terminal diagnosis is never easy for a family. Finding the right partner to walk that path with you makes a difference. This team provides clinical care, emotional help, and spiritual guidance to ensure your family feels supported every single day. That is the core of what they do in Johnson County.
About Phoenix Home Care and Hospice
Phoenix Home Care and Hospice operates as a for-profit organization. They have been certified by Medicare since November 23, 2016. That gives them years of experience serving the local community. Being Medicare-certified means they must follow strict federal rules for safety and care quality. Most people do not realize that these rules exist to protect your family from poor service. This provider holds a 5-star rating for quality of care. That is a perfect score from CMS. It shows they take their work seriously. They also hold an overall rating of 5 out of 5 stars. That is a big deal in the hospice world. When you choose a provider, you want to know they have a track record of success. Their longevity in the Overland Park area shows they are established and prepared to help your loved one.
Quality Performance Summary
Understanding Hospice Care in Overland Park
Hospice is not a building. It is a philosophy of care. In Overland Park, families have several choices when they need extra help at home. The main goal is to focus on comfort rather than a cure. It is about living well. Hospice teams include nurses, aides, social workers, and chaplains. They visit your home on a regular schedule to provide support. But they are also on call 24 hours a day. If a crisis happens at 2 a.m., you can get help immediately. That peace of mind is vital. Many families wait too long to ask for help. They think hospice is only for the final days. The truth is that hospice can provide months of support. Using these services early often makes a huge difference in the overall experience for everyone involved.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider feels like a heavy task. It is. Here are a few questions that will help you find the right fit for your needs. First, ask how quickly a nurse can get to your home in an emergency. Speed matters. Second, ask how they handle pain management and medication delivery. You need to know your loved one will not suffer. Third, ask what kind of emotional support they offer to the rest of the family. You will need someone to talk to as well. Finally, ask about their experience with your specific diagnosis. Some providers have more training in certain areas than others. Do not be afraid to ask these questions. It is your right as a family member to get clear answers. A good provider will be happy to talk through these details with you.
Preserve Your Family's Story
Every life has a unique story worth saving. Learn how to capture cherished memories and lessons to keep your loved one's voice alive for future generations.
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