HospiceScout

CROSSROADS HOSPICE

OtherACHC AccreditedFreestanding Hospice

Provider Information

Address
11150 THOMPSON AVENUE
LENEXA, KS 66219
Ownership Type
Other
Medicare Certified Since
October 7, 2011

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CROSSROADS HOSPICE
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers25

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CROSSROADS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.

Providing Care in Lenexa

Crossroads Hospice serves families in Lenexa, Kansas, and the surrounding Johnson County area. They offer comfort-focused care for patients facing life-limiting illnesses. Their team works to manage pain and provide emotional support at home or in care facilities. The goal is simple: to help patients live their final days with peace and dignity. That is the core of what hospice is all about.

Choosing the right support during this time is a heavy task. Crossroads Hospice operates out of their office on Thompson Avenue to coordinate care across the local community. They focus on the physical and spiritual needs of the whole family. It is a deeply personal journey, and having a local team nearby can make a big difference when urgent needs arise. You deserve to know that your loved ones are in capable hands.

About Crossroads Hospice

Crossroads Hospice has been a Medicare-certified provider since October 2011. This long history shows a commitment to meeting federal standards for hospice care. Being certified means they meet specific rules set by Medicare to ensure quality and safety. The agency is listed under 'Other' ownership, which is common for many hospice providers in the region. What should families know? It means they have been part of the Kansas healthcare landscape for over a decade.

The agency is located at 11150 Thompson Avenue in Lenexa. If you have questions about their specific programs, you can reach them at (913) 850-7500. They have been doing this work for a long time, which brings a certain level of stability to the care they provide. You should always call to ask how their specific team will support your unique situation. Every family has different needs during this time.

Understanding Hospice Care in Lenexa

Hospice care in Johnson County is designed to be flexible. Most families receive care in their own homes, which is a huge comfort. But sometimes, a patient might need extra support in a nursing home or a hospital setting. The thing is, hospice is not just about the end of life. It is about making the time that remains as comfortable and meaningful as possible. That includes help from nurses, social workers, and volunteers.

And here is the reality: most Medicare-certified hospices in Kansas follow similar rules. They must provide medical equipment, medications, and visits from a care team. The main difference often comes down to the personality of the staff and how quickly they respond to your calls. You want a team that listens. You want a team that treats your family like their own. That is the standard you should expect in Lenexa.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel overwhelming. Start by asking clear, direct questions to see if they are a good fit. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone will be there when you are scared. Second, ask how they handle pain management for complex symptoms. That is a big deal.

Third, find out how often a volunteer or social worker will visit to help with emotional support. You might also ask if they have experience with your loved one’s specific diagnosis. It is okay to be picky. You are choosing a partner for a very sensitive time. If a provider seems rushed or cannot answer these questions, keep looking. You need a team that makes you feel heard and respected throughout the entire process.

Preserve Your Family's Story

Your loved one has a lifetime of wisdom and memories to share. Capture their unique voice and life lessons now so they can be cherished by your family for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.