GENTIVA
Provider Information
- Address
- 1370 LAKE STREET
SPIRIT LAKE, IA 51360 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 10, 2007
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Volunteers | 0 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Hospice Care at GENTIVA
GENTIVA serves the Spirit Lake area from its office on Lake Street. They offer specialized end-of-life care focused on comfort and dignity for patients in Dickinson County. Choosing hospice is a big step for any family. It means shifting the focus from curing an illness to managing pain and finding peace. The team at GENTIVA works to support not just the patient, but the whole family unit. They provide medical staff, social workers, and counselors to help you through the journey. It is about making every day count. If you live in or near Spirit Lake, this team is a local resource ready to offer guidance. You do not have to walk this path alone. Having professional support nearby makes a real difference when needs change quickly.
About GENTIVA
GENTIVA operates as a for-profit hospice provider. They have held Medicare certification since October 10, 2007. That is over 15 years of experience serving the community. When you pick a for-profit provider, it is helpful to look at their quality scores. Medicare tracks these numbers to show how well a hospice meets patient needs. GENTIVA has built a long history of serving Dickinson County since they first opened their doors. You should know that all Medicare-certified hospices must follow strict federal rules. This keeps the level of care consistent across the country. But the specific team members you meet will be your main point of contact. It is smart to ask how their staff handles after-hours calls or weekend needs. Knowing they have been in the community for many years offers some peace of mind for families during a hard time.
Quality of Care
Understanding Hospice Care in SPIRIT LAKE
Living in a smaller community like Spirit Lake has its own rhythm. You want a provider that knows the local area and can reach your home quickly. Hospice is not a place you go to live. It is a set of services that comes to you. Whether you are at home or in a care facility, the hospice team travels to your side. The thing is, many families wait too long to call for help. They think hospice is only for the very last days. But hospice can provide support for six months or more if a doctor says it is time. The goal is to improve the quality of life right now. By bringing in help sooner, you get more time for meaningful conversations. It takes the stress of medical care off your shoulders so you can just be a family again.
What to Ask When Choosing a Hospice Provider
Talking to a hospice team can feel overwhelming. It helps to have a list of questions ready before you call. Start by asking how quickly they can get a nurse to your home if a crisis happens at 2:00 AM. That is a vital detail. You should also ask how they help with the emotional and spiritual needs of your family, not just the physical pain. Ask them to explain their plan for managing difficult symptoms. A good provider will have clear answers and won't make you feel rushed. Also, ask about their experience with your specific health condition. Every family has unique needs. Getting these answers upfront will help you feel much more confident in your choice. Take your time with the process. You deserve to feel heard and supported by the team you select.
Keep Your Family Stories Alive
This time is hard, but it is also a beautiful chance to record the memories that matter most. We can help you capture your loved one's voice and history for future generations.
Preserve Your HistoryOther Hospice Providers Nearby
Helpful Guides for Families
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.