HospiceScout

GENTIVA

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
5399 CHIMRA ROAD
PANORA, IA 50216
Ownership Type
For-Profit
Medicare Certified Since
August 1, 2005

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA
RoleStaff Count
Registered Nurses (RN)4
Volunteers0

12

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.

14.1 minutes

of nurse care per routine home care day, on average

That is the 69th percentile among hospices nationally. The national median is about 12 minutes.

17

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.1 min

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.5%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.4%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits44.9%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care14.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months19%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.8%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.8%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,411 · 30th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 88.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.2%
  • Pain assessment96.7%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment98.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life88.2%
  • All care steps completed93%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia33%
  • Heart and circulatory disease21%
  • Stroke25%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Panora

GENTIVA serves families in Panora, Iowa, and the surrounding Guthrie County area. This freestanding hospice provider offers end-of-life care for those who need support. They have been certified by Medicare since 2005. The agency holds accreditation from CHAP, which proves they meet high standards for safety and service. This means they follow strict rules to keep care quality high. Choosing a hospice is a serious step for any family. You deserve to know the facts about the team you invite into your home. GENTIVA works to meet the needs of their patients with focus and care. That is their main goal. They are ready to assist you when you need them most.

About GENTIVA

GENTIVA operates as a for-profit hospice agency in Guthrie County. Being a freestanding hospice means they focus only on hospice services. Their long history of Medicare certification shows a track record of service in the local area. They hold accreditation from CHAP. This organization checks that hospice agencies follow specific guidelines for clinical care and patient safety. It is a voluntary process that shows a provider wants to be held to a higher standard. Families should know that accreditation is a sign of a professional team. The agency employs 12 people total, including 4 registered nurses who handle daily medical needs. They do not have volunteers on staff. You should ask how this staffing model affects their daily care routines. It helps to understand exactly who will visit your loved one and how often they arrive. Clarity brings peace of mind during a hard time.

Quality Performance

GENTIVA maintains high quality-of-care marks according to the CMS Hospice Care Index. Their overall performance is strong and reflects consistent service standards. Their CHAP accreditation further highlights their commitment to meeting recognized industry benchmarks for care delivery.

What Is Hospice Care Like in Panora?

Hospice care focuses on comfort rather than a cure. It brings medical help and support to your home or a facility. In Panora, this means having a team of experts ready to manage pain and other symptoms. The team at GENTIVA includes 4 registered nurses. These nurses visit to check on the patient and adjust care plans as needed. They coordinate with your doctor to make sure the right medicine is available. This team approach is standard for hospice care. It allows families to stay together in a familiar place. You can focus on spending time with your loved one. The nurses handle the medical tasks. This gives you space to be a family member again. It is a practical way to manage the end of life with dignity and support.

What to Ask When Choosing a Hospice Provider

You should gather information before making a choice. Start by asking how many visits a nurse will make each week. Ask who you can call if a problem happens at 2 a.m. on a Sunday. It is also wise to ask about their plan for managing pain. You should ask about their experience with your loved one's specific health condition. Ask how they help family members deal with grief and stress. Do not feel rushed to pick a provider. Take the time to hear their answers clearly. Good hospice teams will welcome your questions. They want you to feel confident in the care they provide. If you feel uneasy, keep asking until you get the answers you need.

Preserve Your Family Stories

Capture memories and life lessons for future generations to cherish during this meaningful time.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.