HEARTLAND HOSPICE DAVENPORT
Provider Information
- Address
- 5139 UTICA RIDGE RD
DAVENPORT, IA 52807 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 21, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Volunteers | 2 |
26
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE DAVENPORT reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE DAVENPORT compares to hospices nationwide.
10 minutes
of nurse care per routine home care day, on average
That is the 25th percentile among hospices nationally. The national median is about 12 minutes.
128
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10 min
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.4%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.8%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits57.8%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.8%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.3%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,556 · 58th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 81.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life81.1%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia15%
- Heart and circulatory disease21%
- Lung and respiratory disease8%
- Stroke28%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Heartland Hospice Davenport
Heartland Hospice Davenport serves families across Scott County from their office on Utica Ridge Road. This freestanding hospice provider offers end-of-life care for those in need. They have been certified by Medicare since 2003. This team holds accreditation from CHAP. That group checks to see if agencies meet high national standards for quality. It is good to know they maintain this status for the people they serve.
About Heartland Hospice Davenport
This agency operates as a non-profit organization. Non-profit status often means the group focuses on reinvesting resources back into their care programs. They have been a part of the local healthcare scene for over two decades. Accreditation from CHAP serves as a mark of quality. It means an outside group looked at how they run their daily operations. They check that the agency follows safety rules and treats patients with respect. Families should look for this status when they talk to providers. It shows the agency wants to meet clear goals for patient care. You can feel better knowing they put in the work to get that seal of approval. This is how they show they care about high standards.
Quality Insights
What Is Hospice Care Like in Davenport?
Hospice care in this area focuses on comfort for the patient. It helps families manage symptoms at home or in a facility. This team includes 12 registered nurses who manage medical needs. They also have 2 volunteers who can offer extra support. That is a small but dedicated group. With 26 total employees, they have enough staff to cover their duties. You might wonder how they handle calls after dark. Most agencies have nurses on standby for urgent questions. They work to keep patients calm and pain-free. The goal is always to improve the quality of each day. It is about making sure the person feels heard and safe. That is the core of what they do every day in Iowa.
What to Ask When Choosing a Hospice Provider
You want to pick the right team for your loved one. Start by asking how they handle pain management for their patients. Ask how often a nurse will visit the home. You should also ask how they help family members cope with grief. Find out if they have staff available on weekends or holidays. It is smart to ask who to call if an emergency happens at night. Ask them to explain their plan for sudden changes in health. These questions help you see if they are a good fit for your life. Take your time with these talks. You deserve to get clear answers before you make a choice.
Keep Family Stories Alive
Your loved one has a lifetime of memories worth saving. Start a simple record of their stories today.
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.