HospiceScout

ST CROIX HOSPICE

Provider Information

Address
1920 RUE STREET SUITE 3
CO BLUFFS, IA 51503
Ownership Type
For-Profit
Medicare Certified Since
February 5, 2013

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

St. Croix Hospice in Council Bluffs

St. Croix Hospice offers specialized end-of-life care for families in the Council Bluffs, Iowa area. You can find their local office at 1920 Rue Street, Suite 3. They provide medical, emotional, and spiritual support to patients dealing with a life-limiting illness. Their team works to keep patients comfortable in their own homes or local care facilities. The goal is simple. They want to help you focus on quality time with the people you love most. That is what hospice is truly about. It is not just about medical care. It is about living each day as fully as possible. If you live in Pottawattamie County, this team is ready to help you and your family navigate these difficult moments with grace and care.

About St. Croix Hospice

St. Croix Hospice operates as a for-profit provider. They have been Medicare certified since February 5, 2013. That is over a decade of experience helping local families. When you choose a provider, you want to know their history. Longevity often shows a stable team that knows how to handle complex health needs. St. Croix Hospice is part of a larger network, but they maintain a local presence here in Council Bluffs. The thing is, choosing a provider is a very personal decision. You should feel comfortable with the nurses and aides who visit your home. Think about what your family needs most right now. Is it help with pain? Is it someone to talk to? Asking these questions helps you find the right fit for your specific situation.

Quality Performance Snapshot

St. Croix Hospice holds a perfect 5/5 overall rating from Medicare. This includes a 5/5 score for their quality of care, which measures how well they manage pain and symptoms. They also earned a 3/5 rating for patient satisfaction. This means families generally report a solid experience with the care provided.

Understanding Hospice Care in Council Bluffs

Hospice care in Iowa is designed to support the whole person. It is not a place you go to die. It is a service that comes to where you live. In Council Bluffs, many families choose hospice to help manage difficult symptoms like pain or trouble breathing. The team usually includes a doctor, a nurse, a social worker, and a chaplain. They all work together to support your goals. But remember, you can keep your own doctor involved too. That is a big deal for many patients. You stay in control of your care plan. The team visits you regularly to check on your health. They are also available by phone 24 hours a day. That peace of mind is one of the biggest benefits of starting hospice care early.

What to Ask When Choosing a Hospice Provider

Picking the right hospice team can feel overwhelming. Take a breath. It helps to have a list of questions ready when you call. First, ask how quickly a nurse can get to your home if an emergency happens at night. You want to know they are truly available around the clock. Second, ask how they handle pain management. Every patient has different needs, and you want a team that listens. Third, ask about their experience with your specific diagnosis. Some providers have extra training for certain conditions. Finally, ask how they support the family after a loss. Grief support is a huge part of what a good hospice team provides. Do not be afraid to ask these hard questions. You deserve clear answers.

Preserve Your Family's History

Every life is a story worth keeping. We can help you record your family's favorite memories and lessons so they are never forgotten.

Start Your Story

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.