GENTIVA
Provider Information
- Address
- 831 NORTH GRIFFITH ROAD
CARROLL, IA 51401 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 20, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 0 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
15.8 minutes
of nurse care per routine home care day, on average
That is the 81st percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.8 min
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.8%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.5%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits15.4%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months63.6%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,133 · 24th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids96.3%
- Visits in the last days of life58.9%
- All care steps completed97.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia25%
- Heart and circulatory disease38%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA serves families in Carroll, Iowa, from their office at 831 North Griffith Road. They provide specialized end-of-life care focused on comfort and dignity for patients facing a life-limiting illness. Choosing a hospice team is a deeply personal decision. You want a group that understands your loved one's needs while supporting the whole family. This team works to manage pain and symptoms so that patients can focus on the time they have left. They help make each day more meaningful by providing professional nursing, medical supplies, and emotional support. If you live in Carroll County, this provider offers a local option for compassionate end-of-life care. It is helpful to know that a dedicated support system is nearby when you need it most.
About GENTIVA
GENTIVA has been a Medicare-certified hospice provider since June 20, 2007. They operate as a for-profit organization. That means they manage their own resources to deliver care according to federal standards. For many families, the long history of certification is a sign of stability. They have been serving the community for over 15 years now. That is a big deal in this field. When you look at a provider, you should think about how long they have been around. Experience often means they have seen many different situations. They know how to handle complex medical needs with grace. You should always ask how their for-profit status impacts the way they provide daily care. The team at GENTIVA is ready to discuss how their specific model helps them serve the people of Carroll effectively and reliably.
Quality Ratings Snapshot
Understanding Hospice Care in CARROLL
Hospice care in Carroll is all about the patient's wishes. It is not about giving up. It is about choosing a path that puts comfort first. Most people don't realize that hospice can happen wherever you call home. Whether you live in a private house or a care facility, the team comes to you. The goal is to reduce stress for the patient and the family. In Iowa, hospice teams usually include doctors, nurses, social workers, and chaplains. They work together to address physical pain and emotional worries. You are the expert on your loved one. The hospice team is there to listen to you and follow your lead. They act as a guide through a very difficult time. Remember, you have the right to choose the team that feels like the best fit for your family's needs.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. Start by asking how quickly they can respond if a crisis happens at night or on a weekend. You need to know that help is just a phone call away. Ask how they help with pain and other hard symptoms. It is also smart to ask how they support the family after a loss. Grief support is a vital part of hospice care. And don't be afraid to ask about their specific experience with your loved one's illness. You want a team that feels like a good match for your values. Write down your questions before you meet with them. This keeps you focused during the conversation. You deserve clear answers that give you peace of mind during this transition for your family.
Preserve Your Family's Unique Story
Your loved one's life is full of stories that deserve to be remembered. We can help you capture those precious memories to keep them safe for generations to come.
Start Your StoryOther Hospice Providers Nearby
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.