HospiceScout

MERCYONE GENESIS

Provider Information

Address
2546 TECH DRIVE
BETTENDORF, IA 52722
Ownership Type
Non-Profit
Medicare Certified Since
February 13, 1992

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care at MercyOne Genesis

MercyOne Genesis provides dedicated hospice services to residents in Bettendorf, Iowa. Their team focuses on comfort and dignity for patients facing a life-limiting illness. They serve the Scott County area with a commitment to quality that supports both the patient and their loved ones. Whether at home or in a care facility, their staff works to manage pain and provide emotional support every day. The thing is, choosing the right hospice partner is a big decision for any family. MercyOne Genesis aims to make this difficult time a little easier through their professional care. They focus on what matters most during your time together.

About MercyOne Genesis

MercyOne Genesis operates as a non-profit organization in Bettendorf. They earned their Medicare certification back on February 13, 1992. That is over thirty years of serving the local community. Being non-profit means they often reinvest their resources directly back into patient care and community programs. Families should know that this long history reflects deep roots in the Iowa healthcare system. When you look for a provider, seeing a long track record of certification can offer real peace of mind. It shows they have met federal standards for a very long time. You can reach their office directly at (563) 421-5100 to learn more about their specific approach to end-of-life care. They are ready to answer your questions about how their team can help your family today.

Quality You Can Trust

MercyOne Genesis holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care. Plus, they maintain a solid 4/5 rating for patient satisfaction. That is a great sign that they listen to families and provide excellent medical support.

Understanding Hospice Care in Bettendorf

Hospice is not a place, but a specific type of care. It is designed for people who are no longer seeking a cure for their illness. Instead, the focus shifts to quality of life. In Bettendorf, teams like the one at MercyOne Genesis provide comfort, pain control, and emotional support. They work with your own doctor to create a plan that fits your family's needs. Most care happens right in the patient's home, which is where people usually feel most at ease. And it is not just for the patient. Hospice teams also provide counseling and respite for family members who are acting as caregivers. It is a team effort to make sure everyone feels supported. You do not have to walk this path alone. There is help available right here in your own community.

What to Ask When Choosing a Hospice Provider

Picking a hospice team feels like a heavy task. But asking the right questions can give you clarity. First, ask how quickly they can respond if a crisis happens at night or on a weekend. You need to know that help is just a phone call away. Second, ask how they manage pain and other difficult symptoms. Every patient has different needs, so you want a plan that is flexible. Third, ask what kind of support they offer to the family after a loss. Grief support is a vital part of the hospice mission. Finally, ask how their staff visits are scheduled. Consistency helps build trust between the team and the patient. Do not be afraid to ask these questions during your first meeting. A good provider will be happy to give you honest, clear answers.

Keep Your Family Stories Alive

This time is about more than just medical care; it is about the stories and memories that define a life. Preserving your family history is a gift for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.