MERCYONE GENESIS
Provider Information
- Address
- 2546 TECH DRIVE
BETTENDORF, IA 52722 - Ownership Type
- Non-Profit
- Medicare Certified Since
- February 13, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 30 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 1 |
| Volunteers | 93 |
66
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MERCYONE GENESIS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MERCYONE GENESIS compares to hospices nationwide.
22.4 minutes
of nurse care per routine home care day, on average
That is the 97th percentile among hospices nationally. The national median is about 12 minutes.
110
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day22.4 min
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends16.3%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.5%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.5%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.5%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.1%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$7,919 · 5th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 79% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed99.9%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life79%
- All care steps completed99.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer34%
- Dementia10%
- Heart and circulatory disease16%
- Lung and respiratory disease9%
- Stroke10%
- Other conditions22%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at MercyOne Genesis
MercyOne Genesis provides dedicated hospice services to residents in Bettendorf, Iowa. Their team focuses on comfort and dignity for patients facing a life-limiting illness. They serve the Scott County area with a commitment to quality that supports both the patient and their loved ones. Whether at home or in a care facility, their staff works to manage pain and provide emotional support every day. The thing is, choosing the right hospice partner is a big decision for any family. MercyOne Genesis aims to make this difficult time a little easier through their professional care. They focus on what matters most during your time together.
About MercyOne Genesis
MercyOne Genesis operates as a non-profit organization in Bettendorf. They earned their Medicare certification back on February 13, 1992. That is over thirty years of serving the local community. Being non-profit means they often reinvest their resources directly back into patient care and community programs. Families should know that this long history reflects deep roots in the Iowa healthcare system. When you look for a provider, seeing a long track record of certification can offer real peace of mind. It shows they have met federal standards for a very long time. You can reach their office directly at (563) 421-5100 to learn more about their specific approach to end-of-life care. They are ready to answer your questions about how their team can help your family today.
Quality You Can Trust
Understanding Hospice Care in Bettendorf
Hospice is not a place, but a specific type of care. It is designed for people who are no longer seeking a cure for their illness. Instead, the focus shifts to quality of life. In Bettendorf, teams like the one at MercyOne Genesis provide comfort, pain control, and emotional support. They work with your own doctor to create a plan that fits your family's needs. Most care happens right in the patient's home, which is where people usually feel most at ease. And it is not just for the patient. Hospice teams also provide counseling and respite for family members who are acting as caregivers. It is a team effort to make sure everyone feels supported. You do not have to walk this path alone. There is help available right here in your own community.
What to Ask When Choosing a Hospice Provider
Picking a hospice team feels like a heavy task. But asking the right questions can give you clarity. First, ask how quickly they can respond if a crisis happens at night or on a weekend. You need to know that help is just a phone call away. Second, ask how they manage pain and other difficult symptoms. Every patient has different needs, so you want a plan that is flexible. Third, ask what kind of support they offer to the family after a loss. Grief support is a vital part of the hospice mission. Finally, ask how their staff visits are scheduled. Consistency helps build trust between the team and the patient. Do not be afraid to ask these questions during your first meeting. A good provider will be happy to give you honest, clear answers.
Keep Your Family Stories Alive
This time is about more than just medical care; it is about the stories and memories that define a life. Preserving your family history is a gift for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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