HEART TO HEART HOSPICE OF NORTHWEST INDIANA, LLC
Provider Information
- Address
- 402 WALL STREET, SUITE 12
VALPARAISO, IN 46383 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 25, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
0
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF NORTHWEST INDIANA, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF NORTHWEST INDIANA, LLC compares to hospices nationwide.
13.1 minutes
of nurse care per routine home care day, on average
That is the 59th percentile among hospices nationally. The national median is about 12 minutes.
52
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.1 min
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.4%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits41.1%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.5%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care25%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice8.3%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,987 · 50th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99.0%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life66.7%
- All care steps completed98.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia34%
- Heart and circulatory disease26%
- Lung and respiratory disease9%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Heart to Heart Hospice of Northwest Indiana
Heart to Heart Hospice of Northwest Indiana serves families living in Valparaiso and the surrounding Porter County area. This provider operates as a freestanding hospice agency. They earned Medicare certification in June 2020 to provide end-of-life care services. They also hold accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for quality and safety. Families can look to this organization for support when a loved one needs hospice care at home or in a facility. It is a local choice for those in the Valparaiso region.
About Heart to Heart Hospice of Northwest Indiana
This agency is a for-profit hospice provider. They have been Medicare certified since 2020. The Accreditation Commission for Health Care is an independent group. They review hospice agencies to ensure they follow national rules for patient care. Receiving this badge means the agency went through a voluntary process to prove they meet high benchmarks. It gives families more peace of mind about the care their loved ones will receive. The agency must keep up with these rules to stay accredited. What most people do not realize is that accreditation is not required by law. It shows a desire to go beyond the basic minimums. That is why many families ask about it during their search for the right care team.
Quality Summary
What Is Hospice Care Like in Valparaiso?
Hospice care in Valparaiso focuses on comfort and pain management rather than a cure. It brings a team of experts to the patient to help manage symptoms. This allows people to stay in their homes or current living spaces. The care team typically includes doctors, nurses, and social workers. They work together to create a plan that fits the specific needs of the patient and the family. While federal records show this agency currently reports zero employees, hospice care often uses a mix of staff and contractors to deliver services. Every hospice must provide a specific set of core services under Medicare rules. You should always talk to the agency to learn how they build their local care teams.
What to Ask When Choosing a Hospice Provider
Selecting the right hospice agency is a big step for your family. You need to gather enough information to make an informed choice. Start by asking how quickly they can start services after a referral. You should also ask how they handle emergencies after business hours. It is good to know who will be the main contact for your daily questions. Ask if they have experience with the specific health condition of your loved one. You might also ask how they support family members with grief. Getting clear answers helps you feel more confident in your decision. Do not be afraid to ask for details about their team and how they handle patient needs on weekends or holidays.
Preserve Your Family Stories
The time spent with loved ones is precious and worth keeping safe for future generations to cherish.
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