HEART TO HEART HOSPICE OF NORTHERN INDIANA LLC
Provider Information
- Address
- 620 W EDISON ROAD, SUITE 122
MISHAWAKA, IN 46545 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 19, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 0 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF NORTHERN INDIANA LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF NORTHERN INDIANA LLC compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
94
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.2%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.4%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits42.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.6%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.5%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.6%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,954 · 39th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment99.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life66.1%
- All care steps completed99.0%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia36%
- Heart and circulatory disease17%
- Lung and respiratory disease14%
- Stroke6%
- Other conditions7%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Heart to Heart Hospice of Northern Indiana
Heart to Heart Hospice of Northern Indiana provides end of life care for families in Mishawaka. They have served the St. Joseph County area since September 2012. The team offers medical and supportive services to those with life limiting illnesses. This provider holds accreditation from the Accreditation Commission for Health Care. That is a clear sign they meet high standards for safety and service quality. They operate as a for profit hospice provider. Choosing a place with this type of oversight can bring peace of mind to your family during a difficult time. They are ready to help your loved ones stay comfortable at home. You should feel confident asking about how their specific team can meet your needs today.
About HEART TO HEART HOSPICE OF NORTHERN INDIANA LLC
This provider is a freestanding hospice located on Edison Road. They have maintained Medicare certification for over a decade. Their accreditation from the Accreditation Commission for Health Care means an outside group checked their work. These groups look at how a hospice manages medicine and patient safety. They want to make sure the care matches federal rules. The organization is a for profit entity. This structure is common among hospice agencies across the country. You might wonder how this changes your experience. It does not change the core mission of providing comfort. But it does mean they follow specific business models to stay open. The main goal is always to provide care that respects the wishes of the patient. Families should look at the full picture of their care history and their current staff levels when making a final choice for their loved one.
Quality Overview
What Is Hospice Care Like in MISHAWAKA?
Hospice care in this part of Indiana focuses on comfort and dignity. The team at this location includes five registered nurses and two licensed practical nurses. These professionals work together to manage pain and symptoms. They do not have volunteers on staff right now. This means your care team will consist of their professional medical staff. They visit patients where they live to provide support. A nurse will check on your loved one to adjust their care plan as needed. This local team is trained to handle complex medical needs. They ensure that patients stay in familiar surroundings near their family members. You should ask about their specific visit schedule. It is important to know how often a nurse will stop by your home. They aim to make the final months or weeks as peaceful as they can be for everyone involved in the care process.
What to Ask When Choosing a Hospice Provider
Selecting a hospice is a big step. You need answers that help you feel secure. Start by asking how quickly a nurse can get to your home after a call. You should also ask what happens if your loved one needs help in the middle of the night. It is smart to ask how they manage pain and other symptoms. Ask them how they help family members cope with the emotional side of care. You might also ask if their nurses have specific training in your loved one's condition. Do they provide help with daily chores or just medical tasks? These questions will give you a clear sense of how they work. You deserve to know exactly what to expect from their team. Keep your focus on your loved one. Their comfort is the goal of every conversation you have with these providers.
Preserve Your Family Stories
Capture the life lessons and memories of your loved one while you have the time. Our simple tools help you record their voice and history for future generations.
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Starting Difficult Conversations: A Guide for Families
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What Does Medicare Cover for Hospice Care?
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.