HEART TO HEART HOSPICE OF NORTHERN INDIANA LLC
Provider Information
- Address
- 620 W EDISON ROAD, SUITE 122
MISHAWAKA, IN 46545 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 19, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 0 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF NORTHERN INDIANA LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF NORTHERN INDIANA LLC compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
94
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.2%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.4%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits42.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.6%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.5%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.6%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,954 · 39th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment99.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life66.1%
- All care steps completed98.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia36%
- Heart and circulatory disease17%
- Lung and respiratory disease14%
- Stroke6%
- Other conditions7%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Mishawaka
Heart to Heart Hospice of Northern Indiana offers end-of-life care for families in Mishawaka and surrounding St. Joseph County. They provide support directly to patients wherever they call home. This includes comfort care, pain management, and emotional support for the entire family. Choosing the right partner during this time is a big decision. You want a team that knows the area and values your loved one's comfort above all else. This provider has been serving the community since 2012, bringing over a decade of local experience to those in need. They focus on keeping patients comfortable while helping families navigate the end-of-life journey with dignity. It is about making every moment count when time matters most. Having a team nearby means they can respond quickly when things change. That is a huge relief for many people.
About Heart to Heart Hospice of Northern Indiana
This hospice is a for-profit organization located on West Edison Road in Mishawaka. They first earned their Medicare certification on September 19, 2012. Being Medicare certified means they meet strict federal standards for patient care and safety. That is a good sign for any family searching for quality help. You should know that for-profit status does not change the high standard of care they must provide under federal rules. What matters most is how they treat your loved one every day. They have been in business for many years, which shows they are a stable part of the local healthcare system. When you look at providers, check if their values match what your family needs. Do they offer the spiritual or emotional support your loved one finds comfort in? Asking these questions early helps you feel more confident in your choice. And remember, you are the boss of your loved one's care plan.
Quality of Care Highlights
Understanding Hospice Care in Mishawaka
Hospice is not a place you go to give up. It is a way to get extra help when a life-limiting illness makes daily life hard. In Mishawaka, hospice teams come to your house. They bring nurses, social workers, and volunteers to your side. The goal is simple. They want to lower pain and raise the quality of life. Many people wait too long to call for help. The truth is that hospice can provide support for months, not just the final days. Using these services sooner often makes the whole experience much easier for the family. You get more time to talk, share stories, and just be together. It takes the weight of medical tasks off your shoulders. So, you can focus on being a son, daughter, or spouse instead of a caregiver. That shift in focus changes everything for the better.
What to Ask When Choosing a Hospice Provider
You have the right to interview any hospice provider before you sign up. Here are a few questions to guide you. First, ask how quickly a nurse can reach your home if a crisis happens at night. You want to know they are truly available 24/7. Second, ask how they handle pain medicine and symptom relief. You need to be sure they will act fast when your loved one is in pain. Third, ask what kind of support they offer for the family after the loss. Grief support is a huge part of what good hospices do. Finally, ask about their staff turnover. A team that stays together usually works better for your family. Trust your gut feeling when you talk to them. If they seem rushed or cold, keep looking. You deserve a team that listens well and cares deeply.
Keep Their Story Alive
Every life is a book filled with stories, memories, and wisdom. Now is the perfect time to capture those precious moments for future generations to treasure. We can help you record the things that matter most.
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