HospiceScout

HEART TO HEART HOSPICE OF CENTRAL INDIANA LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1614 N BALDWIN AVE STE A
MARION, IN 46952
Ownership Type
For-Profit
Medicare Certified Since
August 11, 2004

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HEART TO HEART HOSPICE OF CENTRAL INDIANA LLC
RoleStaff Count
Registered Nurses (RN)9
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers10

33

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF CENTRAL INDIANA LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2010.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF CENTRAL INDIANA LLC compares to hospices nationwide.

11.4 minutes

of nurse care per routine home care day, on average

That is the 40th percentile among hospices nationally. The national median is about 12 minutes.

140

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.4 min

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.2%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.3%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits47.1%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.1%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months47.1%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care12.4%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,701 · 32nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life68.7%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia9%
  • Heart and circulatory disease12%
  • Lung and respiratory disease13%
  • Stroke32%
  • Other conditions7%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Heart to Heart Hospice of Central Indiana LLC

Heart to Heart Hospice of Central Indiana LLC operates in Marion, Indiana. This provider offers hospice services to the local community. They are a freestanding hospice that has served families since 2004. This organization holds accreditation from the Accreditation Commission for Health Care. That status shows they meet specific national standards for care. Their team works to support patients and family members during a difficult time. They focus on comfort and quality of life for those they serve.

About Heart to Heart Hospice of Central Indiana LLC

This is a for-profit hospice provider. They have been certified by Medicare for nearly two decades. The Accreditation Commission for Health Care reviews their processes regularly. This group checks that the hospice follows strict rules for safety and clinical care. Accreditation acts as a sign of quality for families to consider. It means an outside group looked at how they work and gave them a stamp of approval. You should know that this provider maintains a team of 33 staff members. This includes nine registered nurses and two licensed practical nurses. They also have one physician on staff to guide medical care. Plus, they work with ten volunteers who offer extra support to patients. These professionals work together to provide care in the home setting. Their goal is to manage pain and provide emotional support for the entire family unit.

Quality Insights

This provider earns top marks for their quality of care. They show strong results in clinical measures. Their patient survey scores are average, which reflects feedback from the families they have served.

What Is Hospice Care Like in Marion?

Hospice care in Grant County focuses on making patients comfortable at home. You can expect a team to visit your loved one regularly. The staff includes nurses and doctors who specialize in comfort. They also have volunteers to help with daily tasks. It is a team effort. The team uses their skills to reduce pain and manage symptoms. They also spend time talking with you about what to expect. This helps families feel more prepared for the road ahead. You will have access to a nurse to call if you have questions at night. The goal is to keep your loved one in a familiar place. They work hard to meet the needs of the patient and the family. Most families find this support makes a big difference in their daily lives.

What to Ask When Choosing a Hospice Provider

You should talk to a few providers before you make a choice. Ask about how quickly a nurse can get to your home in an emergency. Find out how often the hospice nurse will visit each week. Ask about the role of the volunteers and how they can help your family. You should also ask how they handle pain management and medicine delivery. It helps to ask if they have experience with your loved one's specific health needs. Check if they have staff available on weekends or holidays. Write down your questions before you call. This helps you keep track of the answers you get. Ask who will be the main person you talk to when you have concerns. You deserve clear answers to all your questions during this time.

Preserve Your Family Stories

Your loved one has a lifetime of memories. We can help you record their stories to keep for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.