GENTIVA II
Provider Information
- Address
- 9775 CROSSPOINT BOULEVARD, SUITE 118
INDIANAPOLIS, IN 46256 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 25, 2008
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Physicians | 0 |
| Volunteers | 45 |
33
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA II reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2008.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA II compares to hospices nationwide.
14.6 minutes
of nurse care per routine home care day, on average
That is the 73rd percentile among hospices nationally. The national median is about 12 minutes.
55
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.6 min
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.6%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.7%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.3%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.1%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.3%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.5%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,021 · 33rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 60% of patients or more. Most hospices score above 90 percent.
- Pain screening98.2%
- Pain assessment99.3%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment97.6%
- Treatment preferences discussed99.5%
- Beliefs and values discussed98.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life60%
- All care steps completed94.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia16%
- Heart and circulatory disease25%
- Lung and respiratory disease12%
- Stroke6%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA II
GENTIVA II serves families in Indianapolis, Indiana, from their office on Crosspoint Boulevard. They focus on providing comfort and support for patients during their final months of life. Choosing a hospice team is a deeply personal decision for any family. This provider offers services throughout Marion County to help manage pain and improve daily quality of life. They have been active in the community for many years. When you reach out to them, their team can explain how they manage symptoms at home or in a facility. It is all about making sure your loved one feels heard and cared for every single day. That is the core goal of their hospice program.
About GENTIVA II
GENTIVA II is a for-profit hospice provider. They earned their Medicare certification back on August 25, 2008. That longevity is a helpful sign for families looking for an established partner. Being for-profit means they operate under specific business models, but they must still meet strict federal rules to keep their Medicare status. What most people do not realize is that all Medicare-certified hospices must follow the same basic guidelines for patient care. You should look at their history and see how it fits your family's needs. The thing is, every provider has a different team culture. You should feel comfortable asking them about how their staff handles tough days. That is a big deal when you are choosing support for someone you love.
Quality Performance Summary
Understanding Hospice Care in Indianapolis
Indianapolis has many options for hospice care. Families in Marion County can choose from several local and national providers. The key is finding a team that fits your specific situation. Some providers focus on home care, while others have strong ties to local hospitals. Here is the thing—hospice is not just about medical care. It is about the whole person. A good hospice team includes nurses, social workers, and volunteers. They work together to support the patient and the family. You should look for a team that is easy to reach at any time of day. Having someone to call at 2:00 a.m. brings a lot of peace of mind. That is exactly what you want when things get difficult at home.
What to Ask When Choosing a Hospice Provider
Do not be afraid to ask hard questions. You are the expert on your loved one's needs. Start by asking how quickly a nurse can get to your home if an emergency happens. You also want to know how they handle pain medication changes during the night. Ask about the role of the hospice aide who helps with bathing and daily needs. It is also smart to ask how they support family members after a loss. These questions help you see if their values match your own. Take your time with the interview process. You deserve to feel confident in the team you pick. Trust your gut feeling after you talk to them.
Keep Family Memories Alive
Your family history is a beautiful gift. We help you capture stories and memories during this time so they are never lost. It is a simple way to honor your loved one.
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Helpful Guides for Families
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Understanding Medicare Hospice Benefits: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.