HospiceScout

HERITAGE HOSPICE INC

For-ProfitFreestanding Hospice

Provider Information

Address
1202 W BUENA VISTA RD STE 107
EVANSVILLE, IN 47710
Ownership Type
For-Profit
Medicare Certified Since
April 12, 2005

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HERITAGE HOSPICE INC
RoleStaff Count
Registered Nurses (RN)13
Physicians1
Volunteers14

27

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HERITAGE HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HERITAGE HOSPICE INC compares to hospices nationwide.

18 minutes

of nurse care per routine home care day, on average

That is the 91st percentile among hospices nationally. The national median is about 12 minutes.

42

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18 min

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.9%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.8%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits18.4%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months30%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,596 · 37th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 80.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.2%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment92.5%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life80.5%
  • All care steps completed96%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia29%
  • Heart and circulatory disease41%
  • Lung and respiratory disease7%
  • Other conditions6%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Heritage Hospice Inc

Heritage Hospice Inc serves families in Evansville, Indiana. They provide end-of-life care focused on comfort and support. The provider has offered these services since April 2005. They work within Vanderburgh County to help patients remain in their homes. Choosing the right provider is a major decision for any family. This team offers medical care and emotional support for those with a life-limiting illness. They aim to improve quality of life every day. Their team includes a mix of nurses and volunteers to assist with daily needs. Finding the right fit takes time. It helps to look at how a team works together. Heritage Hospice Inc is a for-profit organization. They operate with a clear structure to meet the needs of their patients. You can reach their office on West Buena Vista Road to learn more about their specific care plans.

About Heritage Hospice Inc

Heritage Hospice Inc operates as a for-profit provider in Evansville. They have been certified by Medicare for nearly two decades. This longevity shows they have met federal standards for a long time. The team consists of 27 employees who handle various parts of care. This includes 13 registered nurses and one physician. They also have 14 volunteers who offer extra support to families. That is a large volunteer group for a team of this size. Volunteers often provide companionship or help with small tasks around the house. Having both medical staff and volunteers helps cover different needs. Families should look for a provider that balances medical skill with personal attention. Medicare certification means they must follow strict rules for safety and care quality. You can check their official records to see how they perform on national surveys. This helps you understand their strengths before you make a final choice for your loved one.

Quality Performance

Heritage Hospice Inc holds high marks across the board. They show strong results for quality of care and receive positive feedback from patient surveys.

What Is Hospice Care Like in EVANSVILLE?

Hospice care in Evansville focuses on comfort rather than a cure. It brings the care to where the patient lives. This could be a private home or a care facility. The goal is to manage pain and symptoms so the patient stays comfortable. A team of experts visits the home to check on the patient. This team often includes nurses, doctors, and social workers. At Heritage Hospice Inc, the staff includes 13 registered nurses and one physician. They work to create a plan that fits the patient. This plan changes as needs change. Volunteers also play a part by offering extra time and kindness. It is a team effort. The family is also part of the team. They receive guidance on how to support their loved one. You should expect regular visits and clear communication from the team. They are there to answer questions and offer peace of mind during a hard time.

What to Ask When Choosing a Hospice Provider

Asking the right questions helps you feel more at ease. Start by asking how quickly a nurse can get to the home if a problem arises at night. This is a big concern for many families. Ask how the team handles pain management after hours. You should also ask how they support family members during the grieving process. It is helpful to know how many patients each nurse sees in a week. This tells you how much time they have for your loved one. Ask if they have experience with the specific illness your family member has. You might also ask how they coordinate care with the patient's primary doctor. Good communication is the key to a good experience. Do not feel rushed to make a choice. Take the time to talk to a few providers to find the one that feels like the right fit for your family.

Keep Family Stories Alive

Your family history is a gift that should be saved for the future. Record your favorite memories and stories to share with those you love.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.