HospiceScout

CAPITAL HOSPICE & PALLIATIVE CARE LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
17W662 BUTTERFIELD RD, STE 207
OAKBROOK TERRACE, IL 60181
Ownership Type
For-Profit
Medicare Certified Since
February 23, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CAPITAL HOSPICE & PALLIATIVE CARE LLC
RoleStaff Count
Registered Nurses (RN)2
Volunteers0

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CAPITAL HOSPICE & PALLIATIVE CARE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CAPITAL HOSPICE & PALLIATIVE CARE LLC compares to hospices nationwide.

11.4 minutes

of nurse care per routine home care day, on average

That is the 40th percentile among hospices nationally. The national median is about 12 minutes.

105

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.4 min

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.6%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life78.2%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits39%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.8%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months26.2%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care23%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.9%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,599 · 68th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 37.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.2%
  • Pain assessment99.4%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed95.4%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life37.2%
  • All care steps completed94.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia44%
  • Heart and circulatory disease10%
  • Lung and respiratory disease4%
  • Stroke14%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Capital Hospice & Palliative Care

Capital Hospice & Palliative Care LLC provides end of life support to residents in Oakbrook Terrace, Illinois. This provider holds accreditation from the Accreditation Commission for Health Care, also known as ACHC. They offer specialized care to meet the needs of patients during their final months. Their team works to manage pain and improve daily comfort for those they serve. This agency has been certified by Medicare since early 2015. They operate as a for-profit hospice provider within DuPage County. Families often look for this type of formal accreditation to confirm that a provider meets specific safety standards. It shows the agency follows set rules for clinical care and patient safety. Choosing a local provider often makes it easier for the care team to visit your home quickly. They focus on maintaining quality standards while serving the local community.

Understanding This Provider

Capital Hospice & Palliative Care LLC operates as a for-profit hospice agency. This means they are a private business entity serving the Illinois area. They first entered the Medicare program in February 2015. Their status as an ACHC accredited agency is a key detail. The ACHC is an independent group that checks if a hospice meets high performance benchmarks. They review everything from how the team handles medication to how they train their staff. Having this stamp of approval means the agency invites outside experts to audit their work. This is a common way for agencies to show they are serious about their clinical results. Families should note that for-profit status does not change the basic hospice benefit provided under Medicare. All Medicare certified agencies must follow the same rules regarding the core services they provide to patients. You are getting the same baseline of care regardless of the ownership model.

Quality Performance

This provider holds high marks for their quality of care. They maintain strong ratings across the board according to the official CMS Hospice Care Index.

What Is Hospice Care Like in OAKBROOK TERRACE?

Hospice care in Oakbrook Terrace focuses on comfort and symptom relief for patients at home. The team at Capital Hospice & Palliative Care LLC consists of four total employees. This includes two registered nurses who manage the medical needs of their patients. A smaller team size allows for a very personal approach to each case. You will likely see the same familiar faces during regular visits. The staff coordinates with your primary doctor to ensure everyone stays on the same page. They do not currently use volunteers in their care model. This means your care comes directly from their professional staff members. Many families prefer this direct contact with licensed clinicians. It keeps communication simple and clear. You can expect the team to visit based on the specific plan of care created for your loved one. They prioritize clear medical oversight for every patient they admit to their program.

What to Ask When Choosing a Hospice Provider

Selecting the right hospice requires asking the right questions. Start by asking how often a nurse will visit the home each week. You need to know if they provide care on weekends or holidays. Ask about their process for managing sudden pain or other urgent symptoms at night. Find out how they handle communication with your family after hours. It is also good to ask how they work with your current doctors. You want to be sure that the team will keep everyone informed about changes in health. Ask them to explain the specific roles of the staff who will visit your home. Finally, ask what happens if your loved one needs a higher level of care for a short time. You deserve to feel confident in the team you choose. Clear answers help you make the best decision for your family members during this time.

Preserve Your Family Stories

Your family history is a gift. Capture your loved one's memories and stories to share with future generations while you have the time.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.