HospiceScout

WILLOW RIDGE HOSPICE, LLC

Provider Information

Address
536 SOUTH SCHRADER
HAVANA, IL 62644
Ownership Type
For-Profit
Medicare Certified Since
August 28, 2023

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in Havana

Willow Ridge Hospice, LLC serves families in Havana, Illinois and the surrounding Mason County area. They offer comfort-focused care for those facing a life-limiting illness. Their goal is to help patients live their final months with dignity and peace. The team focuses on managing pain and supporting the emotional needs of the entire family unit. It is a deeply personal service. They provide care wherever the patient calls home, whether that is a private house or a care facility. Choosing the right hospice is a big decision for any family. You want a team that listens to your concerns and respects your wishes. Willow Ridge Hospice works hard to provide this level of care to the local community. They are there to help when you need it most.

About Willow Ridge Hospice, LLC

Willow Ridge Hospice, LLC is a for-profit provider located at 536 South Schrader in Havana. They have been Medicare certified since August 28, 2023. Being Medicare certified means they meet federal rules for quality and safety. This is a key detail for any family looking for reliable care. Since they are a newer provider, they are building their reputation in the Mason County area. Most families find it helpful to look at the Medicare certification status first. It tells you the provider follows strict standards set by the government. The thing is, hospice is about more than just paperwork. It is about the people who walk through your door. Willow Ridge Hospice is committed to meeting these standards every single day. They aim to provide consistent support to the people they serve in Illinois.

Quality of Care

Willow Ridge Hospice, LLC holds a strong 4.5 out of 5-star overall rating from Medicare. Their quality of care rating is also 4.5 out of 5 stars. This score comes from the CMS Hospice Care Index, which measures how well a provider meets patient needs.

Understanding Hospice Care in Havana

Finding the right care in a smaller town like Havana can feel overwhelming. You want to stay close to home while getting the best help available. Hospice care is not just about the final days of life. It is about improving the quality of the time you have left. The team usually includes nurses, aides, social workers, and chaplains. They work together to keep the patient comfortable and pain-free. That is the main goal. Many people wait too long to call for help, but hospice can actually provide support for six months or more. You can start the conversation early. It does not mean you are giving up. It means you are choosing to prioritize comfort and family time. Having a local provider like Willow Ridge Hospice means your care team is part of the community.

What to Ask When Choosing a Hospice Provider

It helps to have a list of questions ready when you talk to a hospice team. First, ask how quickly they can respond to a call in the middle of the night. You need to know that help is available 24/7 if an emergency happens. Second, ask how they manage pain and other symptoms. You should feel confident that they have a clear plan for comfort. Third, ask how they support the family after the patient passes. Grief support is a huge part of the hospice mission. And finally, ask how often a nurse will visit your home. You want to know exactly what to expect from the care plan. Don't be afraid to ask these questions. A good provider will be happy to give you clear answers. They want you to feel comfortable with the choice you make.

Preserve Your Family's Story

The time spent together is precious. We can help you capture your loved one's voice, memories, and life lessons so they are never forgotten by future generations.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.