HospiceScout

HANDS OF HOPE HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
3242 S WOODRUFF AVE
IDAHO FALLS, ID 83404
Ownership Type
For-Profit
Medicare Certified Since
March 15, 2005

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HANDS OF HOPE HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Licensed Practical Nurses (LPN)2

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HANDS OF HOPE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HANDS OF HOPE HOSPICE compares to hospices nationwide.

13.4 minutes

of nurse care per routine home care day, on average

That is the 62nd percentile among hospices nationally. The national median is about 12 minutes.

39

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.4 min

    Ranks better than about 62% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.1%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.1%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits21.7%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.3%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.9%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care12.5%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice6.3%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,247 · 62nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 51.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.9%
  • Pain assessment100%
  • Breathing difficulty screening98.9%
  • Breathing difficulty treatment96.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed96.8%
  • Visits in the last days of life51.2%
  • All care steps completed91.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer23%
  • Dementia17%
  • Heart and circulatory disease32%
  • Lung and respiratory disease9%
  • Stroke12%
  • Other conditions8%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Idaho Falls

Hands of Hope Hospice serves families across the Idaho Falls area. They offer specialized end-of-life care designed to bring comfort and dignity to your loved ones. Their team focuses on managing pain and supporting the whole family during a difficult time. You can find their office located at 3242 S Woodruff Ave in Bonneville County. Getting the right support nearby makes a big difference when you are facing a health crisis. Their goal is simple: to help your family focus on time together instead of the stress of medical needs. Whether you need help with daily care or emotional support, they are ready to help. The team is dedicated to providing care that meets the unique needs of the Idaho Falls community. It is all about giving your family peace of mind when it matters most.

About Hands of Hope Hospice

Hands of Hope Hospice has been Medicare certified since March 15, 2005. That is nearly two decades of serving the community. They operate as a for-profit provider, which means they follow specific rules set by federal programs. What should you look for? First, check how long they have been around. A long history often means they have deep roots in the local area. Being certified means they meet strict federal standards for safety and care quality. The thing is, not every hospice is the same. You should ask about their specific staff and how they handle after-hours calls. Families need to know they can get a nurse on the phone at 2:00 AM if things get tough. That is a big deal for your peace of mind. Knowing they have been around since 2005 shows they have built a stable team over time.

Quality Care Rating

Hands of Hope Hospice currently holds an overall rating of 4 out of 5 stars. Their quality of care rating is also 4 out of 5 stars based on the CMS Hospice Care Index. This score reflects how well they meet national quality standards for patient support.

Understanding Hospice Care in Idaho Falls

Hospice is not about giving up. It is about choosing a different kind of care. In Idaho Falls, hospice providers help patients live as well as possible for the time they have left. They bring medicine, equipment, and comfort supplies directly to the patient's home. Most people think hospice is only for the last few days of life. But that is a myth. You can start hospice care as soon as a doctor says life expectancy is six months or less. Early care can help manage symptoms like pain and shortness of breath much better. And it provides vital support for family caregivers who might be feeling burned out. You are not meant to do this alone. Local services in Bonneville County are there to walk beside you. They help you navigate the hard questions and the long days that lie ahead.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a deeply personal decision. You need to feel confident in the team you pick. Start by asking these three questions. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is just a short drive away. Second, ask how they help with emotional and spiritual support for the whole family. It is not just about the patient's medicine. The family needs support, too. Third, ask about their specific experience with your loved one's health condition. Some teams have special training for certain illnesses. Do not be afraid to ask for clarity. You are the advocate for your loved one. If a question feels important, it is important. A good hospice team will be happy to answer everything you need to know before you sign any paperwork.

Preserve Your Family's History

Your loved one's stories are a gift to future generations. We can help you record these memories so they are never lost.

Start Preserving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.