HospiceScout

FIRST CHOICE HOME HEALTH & HOSPICE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
12400 WEST OVERLAND ROAD, SUITE 100
BOISE, ID 83709
Ownership Type
For-Profit
Medicare Certified Since
July 15, 2010

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for FIRST CHOICE HOME HEALTH & HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what FIRST CHOICE HOME HEALTH & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how FIRST CHOICE HOME HEALTH & HOSPICE compares to hospices nationwide.

12.1 minutes

of nurse care per routine home care day, on average

That is the 48th percentile among hospices nationally. The national median is about 12 minutes.

66

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.1 min

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.2%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits38.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.3%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32.7%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.9%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.6%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,599 · 54th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.6%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.2%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.5%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life59%
  • All care steps completed97.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia23%
  • Heart and circulatory disease26%
  • Lung and respiratory disease15%
  • Stroke5%
  • Other conditions23%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Care in Boise

First Choice Home Health & Hospice offers compassionate end-of-life care for residents in Boise, Idaho. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Their team serves the Ada County area from their office on West Overland Road. Choosing the right support during this time is a big decision for any family. That is why having a local team that knows the community matters so much. They provide skilled care that helps patients stay in their own homes whenever possible. It is all about keeping loved ones comfortable while honoring their wishes. Whether you are just starting to look for help or need care quickly, this team is ready to assist. They bring specialized medical support directly to your door in Boise.

About First Choice Home Health & Hospice

First Choice Home Health & Hospice has been Medicare certified since July 15, 2010. Being certified for over a decade shows they have met strict federal standards for a long time. They operate as a for-profit provider, which means they manage their own resources to deliver care. What should families know about this? It means they are held to the same high Medicare requirements as any other hospice. The thing is, all hospice providers must follow specific rules to keep their certification. This team has stayed committed to these standards for many years. You can feel confident knowing they have a long history of serving local patients. They are located at 12400 West Overland Road, Suite 100. If you have questions about their specific services, calling them at (208) 322-4663 is the best first step.

Understanding Hospice Care in Boise

Hospice is a special type of care meant for people in the final stages of a terminal illness. The goal is not to cure the disease, but to focus on comfort and peace. In Boise, families have access to several hospice options, but quality can vary. That is why checking Medicare ratings is a smart move before you decide. Most hospice care happens in the patient's own home, though some services can be provided in nursing homes or hospitals. The team usually includes nurses, doctors, aides, and social workers. They work together to address physical pain, emotional stress, and spiritual needs. And the best part? The support extends to the family too. They offer counseling and help with the grieving process. It is a team effort designed to make a very hard time a little bit easier for everyone involved.

What to Ask When Choosing a Hospice Provider

Picking a hospice provider is a deeply personal choice. You want to feel sure about the people entering your home. Start by asking how quickly they can respond to an emergency call at night. You should also ask how they handle pain medication and if they have a doctor on call 24/7. It is helpful to ask how their team stays in touch with your family doctor. Another good question is how they support family caregivers who might be feeling tired or overwhelmed. Do not be afraid to ask for specific examples of how they handle difficult situations. You want a team that is transparent, kind, and easy to talk to. Trust your gut feeling after you meet them. If they take the time to answer your questions with patience, that is usually a very good sign.

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.