HospiceScout

HERITAGE HOSPICE, INC

Provider Information

Address
3315 HILLTOP DRIVE
MARIETTA, GA 30066
Ownership Type
For-Profit
Medicare Certified Since
August 5, 2004

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support at Home in Marietta

Heritage Hospice, Inc provides end-of-life care for families living in Marietta, Georgia. They operate out of their office on Hilltop Drive and focus on comfort for those with serious illness. Choosing the right team matters when you need extra support. This group has been serving the Cobb County area since August 2004. They aim to help patients live their final days with dignity and peace. It is a tough time for any family. Having local experts nearby can make a big difference in your daily routine. They bring medical care and emotional support directly to your front door. You do not have to walk this path alone. The team works hard to manage pain and keep your loved one comfortable in their own bed. It is about quality of life above all else.

About HERITAGE HOSPICE, INC

Heritage Hospice, Inc functions as a for-profit hospice provider. Being for-profit means they operate under specific business models compared to non-profit groups. They have maintained their Medicare certification for two decades now. That is a long history of service to the Marietta community. What should you look for? First, check their Medicare ratings. They hold a strong 4.5 out of 5 stars for their quality of care. This score comes from the Hospice Care Index, which measures how well they handle medical needs. But, there is a catch. Their patient satisfaction score sits at just 1 out of 5 stars. This survey tracks how families feel about their experience. It is important to ask them why that score is low. You deserve to know how they treat the people they serve. Talk to them directly about these numbers.

Quality Rating Note

Heritage Hospice, Inc holds a 4.5/5 overall rating for care quality. While their clinical care scores are high, their patient satisfaction rating is 1/5. Use this information to guide your questions during your interview with their team.

Understanding Hospice Care in MARIETTA

Hospice is not a place. It is a type of care meant to improve comfort. In Marietta, many families choose to receive this care in their own homes. The team visits you instead of you going to a hospital. They provide nurses, aides, and social workers to help with daily tasks. The main goal is simple. They want to control pain and manage symptoms so you can focus on time with family. Most people wait too long to call for help. The truth is that hospice can start as soon as a doctor says life expectancy is six months or less. You do not have to be at the very end to get support. In fact, many families wish they had called sooner. Early care helps everyone adjust to the changes ahead. It is a resource meant to be used early and often.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a big decision. You need to feel safe with whoever enters your home. Here are a few questions to get you started. First, ask how quickly a nurse can arrive if there is an emergency at night. You need to know that someone is always available. Second, ask how they handle pain management when symptoms get worse. Ask them to explain their plan for sudden changes. Third, ask about their patient satisfaction scores. Since this provider has a low score in that area, see how they explain it. Do they have a plan to fix it? And finally, ask how many staff members live in the Marietta area. You want a team that knows your community well. Take notes on their answers. Trust your gut feeling when you talk to them.

Keep Your Family Stories Alive

Your loved one has a lifetime of memories to share. Capture their voice, wisdom, and stories now to create a lasting gift for future generations to treasure forever.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.