HospiceScout

HERITAGE HOSPICE, INC

For-ProfitFreestanding Hospice

Provider Information

Address
3315 HILLTOP DRIVE
MARIETTA, GA 30066
Ownership Type
For-Profit
Medicare Certified Since
August 5, 2004

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HERITAGE HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)6
Licensed Practical Nurses (LPN)1
Physicians1

15

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HERITAGE HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HERITAGE HOSPICE, INC compares to hospices nationwide.

49

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Skilled nursing on weekends20.9%

    Ranks better than about 95% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.5%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits75.9%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care14.7%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months31.8%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.1%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.8%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)98th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,135 · 8th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening98%
  • Pain assessment87.3%
  • Breathing difficulty screening98.6%
  • Breathing difficulty treatment94.5%
  • Treatment preferences discussed99.1%
  • Beliefs and values discussed98.6%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life71.8%
  • All care steps completed82%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer30%
  • Dementia7%
  • Heart and circulatory disease11%
  • Lung and respiratory disease10%
  • Stroke6%
  • Other conditions37%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support at Home in Marietta

Heritage Hospice, Inc provides end-of-life care for families living in Marietta, Georgia. They operate out of their office on Hilltop Drive and focus on comfort for those with serious illness. Choosing the right team matters when you need extra support. This group has been serving the Cobb County area since August 2004. They aim to help patients live their final days with dignity and peace. It is a tough time for any family. Having local experts nearby can make a big difference in your daily routine. They bring medical care and emotional support directly to your front door. You do not have to walk this path alone. The team works hard to manage pain and keep your loved one comfortable in their own bed. It is about quality of life above all else.

About HERITAGE HOSPICE, INC

Heritage Hospice, Inc functions as a for-profit hospice provider. Being for-profit means they operate under specific business models compared to non-profit groups. They have maintained their Medicare certification for two decades now. That is a long history of service to the Marietta community. What should you look for? First, check their Medicare ratings. They hold a strong 4.5 out of 5 stars for their quality of care. This score comes from the Hospice Care Index, which measures how well they handle medical needs. But, there is a catch. Their patient satisfaction score sits at just 1 out of 5 stars. This survey tracks how families feel about their experience. It is important to ask them why that score is low. You deserve to know how they treat the people they serve. Talk to them directly about these numbers.

Quality Rating Note

Heritage Hospice, Inc holds a 4.5/5 overall rating for care quality. While their clinical care scores are high, their patient satisfaction rating is 1/5. Use this information to guide your questions during your interview with their team.

Understanding Hospice Care in MARIETTA

Hospice is not a place. It is a type of care meant to improve comfort. In Marietta, many families choose to receive this care in their own homes. The team visits you instead of you going to a hospital. They provide nurses, aides, and social workers to help with daily tasks. The main goal is simple. They want to control pain and manage symptoms so you can focus on time with family. Most people wait too long to call for help. The truth is that hospice can start as soon as a doctor says life expectancy is six months or less. You do not have to be at the very end to get support. In fact, many families wish they had called sooner. Early care helps everyone adjust to the changes ahead. It is a resource meant to be used early and often.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a big decision. You need to feel safe with whoever enters your home. Here are a few questions to get you started. First, ask how quickly a nurse can arrive if there is an emergency at night. You need to know that someone is always available. Second, ask how they handle pain management when symptoms get worse. Ask them to explain their plan for sudden changes. Third, ask about their patient satisfaction scores. Since this provider has a low score in that area, see how they explain it. Do they have a plan to fix it? And finally, ask how many staff members live in the Marietta area. You want a team that knows your community well. Take notes on their answers. Trust your gut feeling when you talk to them.

Keep Your Family Stories Alive

Your loved one has a lifetime of memories to share. Capture their voice, wisdom, and stories now to create a lasting gift for future generations to treasure forever.

Preserve Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.