HospiceScout

GENTIVA

Provider Information

Address
700 BROOKSTONE CENTRE PARKWAY, SUITE 100
COLUMBUS, GA 31904
Ownership Type
For-Profit
Medicare Certified Since
November 7, 1997

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care at Gentiva

Gentiva serves the Columbus, Georgia area from their office on Brookstone Centre Parkway. They provide hospice care to families who need extra support during a serious illness. This team focuses on comfort, dignity, and quality of life. The goal is always to help patients stay in their own homes whenever possible. That is a big deal when you want to keep things familiar. They bring a full team of nurses and aides to your door. This helps you focus on what really matters—being together. If your loved one is facing a life-limiting illness, this team is ready to step in and help. They work in Muscogee County to make sure your family gets the care they deserve. It is about making each day count. You do not have to walk this path alone. Gentiva is there to hold your hand through the hard parts of the journey.

About GENTIVA

Gentiva operates as a for-profit hospice provider. They have been certified by Medicare since November 1997. That is over 25 years of history in the hospice field. Experience matters when you are choosing care for someone you love. Being Medicare certified means they meet strict federal rules for safety and quality. Families should know that not all providers are the same. Some focus on different areas of care. Gentiva has built a long track record in the Columbus community. They understand the local health systems and how to get things done. You can trust that they have seen many different situations over the years. This history gives them the tools to handle complex medical needs. Their team knows how to manage pain and symptoms effectively. That is the core of their work. They are built to provide steady, reliable support when you need it most.

Quality Performance

Gentiva holds a perfect 5/5 star rating from Medicare. They also earned a 5/5 rating for their quality of care based on the Hospice Care Index. Plus, they earned a 4/5 star rating in patient satisfaction surveys. This shows they are doing great work in both clinical care and how they treat the people they serve.

Understanding Hospice Care in COLUMBUS

Hospice is a special kind of care for people with serious health issues. It is not about giving up. It is about choosing comfort over hospital stays. In Columbus, many families use these services to improve their daily lives. The team comes to you. They can visit your house or a care facility. You get a nurse, a social worker, and even a chaplain if you want one. They manage the physical pain and the emotional stress. The thing is, many people wait too long to start. You can get hospice care for six months or more if a doctor agrees. It is a benefit you have already paid for through your taxes. So, why not use it? Getting help early means better symptom control for your loved one. It also means more time for you to just be a family member instead of a nurse.

What to Ask When Choosing a Hospice Provider

Picking a hospice team feels like a big job. It is okay to ask lots of questions. First, ask how quickly they can get a nurse to your home in an emergency. You want to know they are available at 2:00 AM on a Sunday. Next, ask about their experience with your loved one's specific illness. Some teams have more practice with certain conditions than others. Also, ask how they handle pain management. You need a team that acts fast when symptoms change. Finally, ask what the transition process looks like. You need to know how they work with your current doctors. Do they coordinate care well? That is the most important part. You want a team that talks to each other so you do not have to be the middleman. Take your time to get the right answers before you decide.

Preserve Your Family Stories

This time is difficult, but it is also a chance to capture the memories and wisdom of your loved ones. We provide tools to help you record their life stories and keep their legacy alive for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.