WILLOWBROOK HOSPICE, LLC
Provider Information
- Address
- 162 W MAIN STREET, SUITE 306
CARTERSVILLE, GA 30120 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 19, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Physicians | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what WILLOWBROOK HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how WILLOWBROOK HOSPICE, LLC compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
160
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.3%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life85.8%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits40.8%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.1%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.9%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.8%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,075 · 51st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 48.9% of patients or more. Most hospices score above 90 percent.
- Pain screening82.0%
- Pain assessment96.8%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment98.1%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99.2%
- Visits in the last days of life48.9%
- All care steps completed78.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer7%
- Dementia41%
- Heart and circulatory disease20%
- Lung and respiratory disease9%
- Stroke2%
- Other conditions22%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Willowbrook Hospice, LLC
Willowbrook Hospice, LLC provides end-of-life care in Cartersville, Georgia. This freestanding hospice team serves patients in Bartow County. They hold accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for patient care and safety. The team works to support comfort and peace for those they serve. They have been certified by Medicare since August 2020. Choosing care for a loved one is a major decision. Having a local team can help keep care close to home. Families in the area can look to this provider for support. They focus on the needs of the patient and their family members each day.
About Willowbrook Hospice, LLC
This is a for-profit hospice agency. They operate out of a single location in Cartersville. The agency maintains accreditation through the Accreditation Commission for Health Care. This group sets high marks for how a hospice should run their business. They check things like how staff manages medicine and how they train their nurses. It provides a layer of outside oversight that is helpful for families. The agency employs seven people in total. This small team includes one registered nurse and one physician. That is a lean staff structure. You should ask how they manage care with this team size. It is good to know who will visit your home. Understanding their staffing model helps you set clear expectations for the care your family member receives.
Quality Insights
What Is Hospice Care Like in Cartersville?
Hospice care in this part of Georgia focuses on comfort. The goal is to manage pain and improve quality of life. Patients often receive care in their own homes or at assisted living facilities. Willowbrook Hospice, LLC operates as a freestanding provider in this region. Their small team includes a registered nurse and a physician who handle the medical side of care. They also work with other staff to support the family. The size of the team is small. This means you will likely get to know your care team very well. Some families prefer this type of personal connection. Others might want a larger agency with more staff members on call. You should consider what matters most for your specific situation. Every hospice agency in Georgia follows the same basic rules but they all have different ways of working.
What to Ask When Choosing a Hospice Provider
- How often will a nurse visit my loved one at home?
- How does your team handle pain management after business hours?
- Can you explain why your patient satisfaction scores are where they are?
- What specific training do your staff members receive for end-of-life care?
These questions help you get a clear picture of the agency. Do not be afraid to ask for details. You want to feel good about the choice you make. A good provider will answer these questions with honesty and care. Take your time during these calls. You have the right to understand exactly how they will support your family. Write down the answers so you can compare your options later. This helps you make a choice that fits your needs.
Preserve Your Family Stories
The time you spend with your loved ones is precious. Recording their life stories helps keep their memory alive for future generations.
Start RecordingOther Hospice Providers Nearby
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