HospiceScout

GENTIVA

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
6161 BLUE LAGOON DR STE 170
MIAMI, FL 33126
Ownership Type
For-Profit
Medicare Certified Since
June 5, 2006

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA
RoleStaff Count
Registered Nurses (RN)39
Licensed Practical Nurses (LPN)22
Physicians2
Volunteers1

130

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.

19.5 minutes

of nurse care per routine home care day, on average

That is the 94th percentile among hospices nationally. The national median is about 12 minutes.

1116

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day19.5 min

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.8%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.6%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits51.1%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.8%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36.5%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care14.1%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.5%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)89th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$22,994 · 74th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment97.2%
  • Breathing difficulty screening98.7%
  • Breathing difficulty treatment98.7%
  • Treatment preferences discussed99.9%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids95.2%
  • Visits in the last days of life58.4%
  • All care steps completed95.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia28%
  • Heart and circulatory disease29%
  • Lung and respiratory disease12%
  • Stroke8%
  • Other conditions7%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care at GENTIVA

GENTIVA serves families in Miami, Florida, from their office on Blue Lagoon Drive. They provide end-of-life care focused on comfort and dignity for patients facing a serious illness. This team helps manage symptoms so patients can spend more time with their loved ones. Dealing with a terminal diagnosis is never easy for anyone. That is why having a local support system in Miami-Dade County matters so much. They have been providing these essential services to the community since June 2006. The team is ready to help you navigate the physical, emotional, and spiritual challenges that come with hospice care. Whether you are just starting to look for options or need immediate support, this team is a point of contact for many in the area. They aim to make each day count by focusing on what the patient needs most right now.

About GENTIVA

GENTIVA operates as a for-profit hospice provider. Being Medicare-certified since 2006 shows they have a long history of meeting federal standards for care. But what does for-profit mean for your family? It simply describes their business model. The most important thing is how they use their resources to support your loved one. They must follow the same strict rules as non-profit groups to keep their certification. What most people don't realize is that these federal rules cover everything from nurse visits to medicine supplies. You should feel free to ask them how their specific team structure works. Do they have a chaplain on staff? How quickly can a nurse get to your home? These are the real questions that matter during this time. Understanding their background helps you feel more confident in the care they provide every single day.

Quality of Care vs. Patient Experience

GENTIVA holds a perfect 5/5 overall rating and a 5/5 for quality of care from Medicare. This means they excel at clinical tasks like pain management and symptom control. However, their patient satisfaction score is 2/5. This suggests that while their medical care is top-tier, some families felt the communication or personal experience could be better. Use this information to ask them directly about how they keep families updated.

Understanding Hospice Care in MIAMI

Miami-Dade County has many hospice options, but they are not all the same. The heat and the busy nature of the city can make home-based care feel different here than in rural areas. Most hospice care happens wherever the patient calls home. This could be a private house, an apartment, or even a nursing facility. The goal is always the same. They want to bring the care to you. And that is a big deal for peace of mind. Local teams understand the culture and the needs of our diverse community. They should be able to connect you with resources that fit your language and your traditions. If you are struggling to manage a loved one's care alone, hospice provides a team to share that burden. You do not have to walk this path by yourself. Help is available right here in your own neighborhood.

What to Ask When Choosing a Hospice Provider

Choosing a partner for end-of-life care is a big decision. You need to be sure the team is a good fit for your family's unique values. Here are a few things to ask when you call. First, ask how they handle pain management after hours. You need to know someone will answer the phone at 3 a.m. Second, ask how often a nurse will visit the home. Third, ask how they support the family members who are grieving. And finally, ask about their experience with your loved one's specific illness. The answers should be clear and direct. If they seem rushed or give vague replies, keep looking. You deserve a partner who listens. Trust your gut feeling when you speak with them. It is a vital part of finding the right support for your loved one.

Keep Your Family Stories Alive

The time you spend with your loved one is precious. Recording their life stories and wisdom creates a lasting gift for your children and grandchildren to treasure forever.

Preserve Your Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.