ACTS SIGNATURE HOSPICE DELAWARE
Provider Information
- Address
- 726 LOVEVILLE RD, STE 3000
HOCKESSIN, DE 19707 - Ownership Type
- Non-Profit
- Medicare Certified Since
- September 4, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
| Volunteers | 6 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACTS SIGNATURE HOSPICE DELAWARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACTS SIGNATURE HOSPICE DELAWARE compares to hospices nationwide.
9.8 minutes
of nurse care per routine home care day, on average
That is the 23rd percentile among hospices nationally. The national median is about 12 minutes.
14
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.8 min
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.9%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months63.6%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,723 · 49th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 73.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment93.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment91.7%
- Treatment preferences discussed100%
- Beliefs and values discussed97.9%
- Visits in the last days of life73.6%
- All care steps completed87.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia16%
- Heart and circulatory disease26%
- Stroke29%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
ACTS SIGNATURE HOSPICE DELAWARE
ACTS SIGNATURE HOSPICE DELAWARE serves families in Hockessin and the surrounding New Castle County area. This provider offers end-of-life care for those who need support during a difficult time. They have been certified by Medicare since September 2018. The agency maintains accreditation through CHAP, which is a national group that checks for high standards in hospice care. They work to meet medical and comfort needs for their patients. The team provides care directly in the homes of those they serve. They focus on maintaining dignity for everyone involved. This is a non-profit agency dedicated to its mission. You can reach their office on Loveville Road to learn more about their specific services. Their local presence helps them stay connected to the needs of the Delaware community. They are a freestanding hospice choice for local residents.
About ACTS SIGNATURE HOSPICE DELAWARE
This agency operates as a non-profit organization. Non-profit status often means that any extra funds go back into the care of patients. They have held Medicare certification for several years. That is a solid track record for a local provider. The agency carries accreditation from CHAP. This organization sends independent experts to inspect the agency. They check if the staff follows strict rules for safety and quality. When a hospice earns this mark, it shows they want to go beyond the basic requirements. It means a third party has verified their work. You should know that this agency is staffed by eight employees. This includes three registered nurses and one physician. They also work with six volunteers to provide extra support to families. These people make up the core team that handles daily care needs for their patients.
Quality Overview
What Is Hospice Care Like in HOCKESSIN?
Hospice care in Hockessin focuses on comfort rather than a cure for an illness. The goal is to improve the quality of life for a person with a terminal condition. A team of experts visits the home to manage pain and other symptoms. This team includes doctors, nurses, and trained volunteers. At this agency, the staff includes three registered nurses who manage medical needs. One physician provides oversight for the care plans. Six volunteers are also available to provide companionship or help with small tasks. They work together to address the physical and emotional needs of the patient. Families often find that having this support team makes a big difference. The care happens wherever the patient calls home. This allows for a familiar environment during a time of transition. It is a team approach to care.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a personal decision. You should feel comfortable with the people who will enter your home. Start by asking how quickly a nurse can arrive if a sudden problem happens at night. Ask about the specific role of the volunteers in the care plan. You should also find out how the agency handles pain management for complex symptoms. It is helpful to ask how they support the family after the passing of a loved one. Ask if they provide 24-hour phone support for urgent questions. These answers will help you understand their daily routine. Do not feel rushed when you talk to them. You deserve clear answers to all your questions. A good agency will be happy to explain their process to you. Take your time to find the right fit.
Keep Family Memories Alive
Your family history is a treasure. We provide tools to help you record stories and preserve memories for future generations during this time.
Preserve StoriesOther Hospice Providers Nearby
VITAS HEALTHCARE CORPORATION ATLANTIC
COMPASSIONATE CARE HOSPICE OF THE DELMAR PENINSULA
BAYADA HOSPICE
CHRISTIANACARE ACCENTCARE HOSP & PALLIATIVE CARE
COMPASSIONATE CARE HOSPICE
DELAWARE HOSPICE - NORTH DIVISION
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