HospiceScout

ATHENA HOME HEALTH & HOSPICE

OtherACHC AccreditedHome Health Agency

Provider Information

Address
135 SOUTH ROAD
FARMINGTON, CT 06032
Ownership Type
Other
Medicare Certified Since
October 9, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ATHENA HOME HEALTH & HOSPICE
RoleStaff Count
Registered Nurses (RN)10
Licensed Practical Nurses (LPN)5
Physicians1
Volunteers1

34

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ATHENA HOME HEALTH & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ATHENA HOME HEALTH & HOSPICE compares to hospices nationwide.

13.6 minutes

of nurse care per routine home care day, on average

That is the 64th percentile among hospices nationally. The national median is about 12 minutes.

111

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.6 min

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.6%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.2%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits46.9%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.1%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.8%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.7%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.8%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,777 · 55th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 70.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening98.3%
  • Breathing difficulty treatment97.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life70.9%
  • All care steps completed97.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer10%
  • Dementia50%
  • Heart and circulatory disease10%
  • Lung and respiratory disease12%
  • Stroke3%
  • Other conditions21%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About ATHENA HOME HEALTH & HOSPICE

ATHENA HOME HEALTH & HOSPICE provides dedicated end-of-life care in Farmington, Connecticut. This team serves residents in Hartford County from their office on South Road. They offer compassionate support for patients and their loved ones during difficult times. Their goal is to ensure comfort and dignity for every person in their care. By focusing on physical, emotional, and spiritual needs, they strive to improve the quality of life for those they serve. Families in the Farmington area can look to this team for guidance and support. They work to manage symptoms and help families navigate the hospice journey with grace. Choosing the right provider is an important step for your family. This team is ready to provide the care and attention you need during this transition. You can reach them at (203) 234-9355 to learn more about their specific services and how they might support your loved one.

About ATHENA HOME HEALTH & HOSPICE

ATHENA HOME HEALTH & HOSPICE has been serving the community since October 9, 2015. They hold Medicare certification, which means they meet federal standards for hospice care. The agency operates under an 'Other' ownership structure. When choosing a provider, it is helpful to look at how long they have been in business. Their experience since 2015 shows a commitment to providing ongoing care for families in Connecticut. Families should know that Medicare-certified agencies must follow strict rules for quality and safety. These rules ensure that all patients get a baseline level of care. As you look into their services, consider how their team approach fits your family's unique situation. It is always a good idea to talk with their staff about their specific care philosophy. Understanding their background can help you feel more confident in your decision. Their long-term presence in Farmington reflects a history of service to the local area.

Quality of Care Overview

ATHENA HOME HEALTH & HOSPICE holds a 5/5 overall rating from Medicare. They also earned a 5/5 rating for their quality of care. This means they perform very well on clinical measures that track patient outcomes. However, their patient satisfaction score is 1/5. This score comes from surveys where families share their personal experiences. It is important to weigh both the high clinical scores and the lower satisfaction feedback when making your choice.

Understanding Hospice Care in FARMINGTON

Finding the right hospice care in Farmington is a big decision for any family. Hospice is not just about medical care. It is about helping your loved one live their remaining days with as much comfort as possible. Many agencies serve Hartford County, so you have options to consider. You should think about what matters most to your family. Do you need care in a home setting or a facility? What kind of support do you need for your own emotional well-being? Local providers offer many services, including pain management, nursing visits, and grief support. It is helpful to meet with a few different agencies before you decide. Ask them how they handle emergencies after hours. Ask how they coordinate care with your primary doctor. Taking the time to compare your options will help you find the best fit. Your peace of mind depends on choosing a team that you trust to care for your loved one.

What to Ask When Choosing a Hospice Provider

It is normal to feel overwhelmed when searching for hospice care. Asking the right questions can help you feel more in control. Here are some things to discuss with any agency you visit:

  • How quickly can a nurse get to our home if there is an emergency?
  • What specific services do you provide to help with pain and physical comfort?
  • How do you support family members who are grieving or feeling stressed?
  • Can you explain your approach to managing medications and medical supplies?
These questions will help you see how the agency works. Pay attention to how they answer you. Do they listen well? Do they explain things in a way that is easy to understand? You deserve a partner who is patient, kind, and clear. Do not be afraid to ask for more information if you are confused. Finding the right support will make a big difference for your family during this time.

Preserve Your Family Stories

Your loved one has a lifetime of memories and wisdom to share. Capturing these stories can be a beautiful way to honor their journey and create a lasting gift for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.