HospiceScout

HOSPICE MERCY

Provider Information

Address
175 MERCADO ST
DURANGO, CO 81301
Ownership Type
Non-Profit
Medicare Certified Since
June 6, 1986

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Mercy in Durango

Hospice Mercy provides end-of-life care for families in Durango, Colorado. They focus on comfort, pain management, and emotional support for patients facing a life-limiting illness. Located at 175 Mercado St, they serve the La Plata County area with a commitment to compassionate care. The team works hard to ensure patients live their final days with dignity in their own homes or care facilities. Choosing the right hospice is a big decision. It is about finding a partner who truly listens to your needs during a tough time. Hospice Mercy has been part of this community for a long time, helping families navigate the complexities of late-stage care. They provide a bridge between medical treatment and personal comfort. Their staff is trained to help with the physical, social, and spiritual parts of this journey. That is a huge relief when you are already dealing with so much stress.

About Hospice Mercy

Hospice Mercy operates as a non-profit organization. This means they put their resources directly back into patient care. They have been Medicare certified since June 6, 1986. That is nearly four decades of serving the local community. Being Medicare certified is a big deal. It means they meet strict federal standards for safety and quality. When you look at a provider, check if they are non-profit. It often impacts how they focus their time and energy. Families should know that non-profits like this one are driven by their mission. They are not chasing profits. Instead, they focus on the quality of the time you have left together. You can trust that they have the experience to handle difficult symptoms and complex family needs. They have seen it all before. That experience gives them a steady hand when things get hard. It makes a real difference in how they support you every single day.

Understanding Hospice Care in Durango

Finding the right care in a mountain town like Durango can feel overwhelming. You want someone who knows the area and can reach your home quickly. Hospice services are not just about medicine. They are about the people who sit by your side. In La Plata County, families have access to professional care that respects their local values. The thing is, hospice is not just for the very last days of life. You can start these services as soon as a doctor says life expectancy is six months or less. Many families wait too long to call. They miss out on months of extra support, comfort, and peace of mind. Starting early allows the care team to build a real relationship with the patient. It helps them manage pain before it gets out of control. That is how you keep your loved one comfortable at home. It is a vital resource for our community.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask questions. Do not be afraid to be direct with the people you interview. First, ask how quickly a nurse can get to your home if there is an emergency in the middle of the night. You need to know that help is just a phone call away. Second, ask how they handle pain and symptom control. You want a team that is proactive, not just reacting to problems after they start. Third, ask how they support the family after the patient passes. Grief support is a huge part of what a good hospice does. Finally, ask if they have volunteers who can help with errands or just sit with your loved one. These small things make a massive difference. You are building a team to help you through one of life's hardest chapters. Make sure you pick a team that feels like family to you.

Keep Your Family Stories Alive

The time you spend with your loved ones is precious. Recording their memories and stories can be a gift that lasts for generations to come. Start preserving your family history today.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.