HospiceScout

NEW CENTURY HOSPICE OF COLORADO SPRINGS

Provider Information

Address
6270 LEHMAN DR
COLORADO SPRINGS, CO 80918
Ownership Type
For-Profit
Medicare Certified Since
January 24, 2014

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care in Colorado Springs

New Century Hospice of Colorado Springs provides end-of-life care for families in El Paso County. They are based on Lehman Drive and help patients live with comfort and dignity. Hospice is about focusing on the person, not just the illness. This team works to manage pain and support emotional needs during a difficult time. It is a local option for those living in the 80918 area and beyond. Choosing the right partner for this journey is a big decision for any family. That is why having clear information matters so much right now.

About New Century Hospice of Colorado Springs

This provider has been Medicare certified since January 2014. They operate as a for-profit hospice agency. Being certified for over a decade means they have plenty of experience with federal standards. Families should know that for-profit status is common in the hospice world. What matters most is how they treat the people in their care. The thing is, every agency has its own approach to daily visits and nurse availability. You should always ask about their specific team structure when you call. They have a solid track record of serving the local community for many years. It is worth checking their current availability to see if they are the right fit for your loved one.

Quality Performance Summary

New Century Hospice holds a 5/5 star rating overall. They also earned a perfect 5/5 for their quality of care based on the CMS Hospice Care Index. While their patient satisfaction score is 3/5, their high clinical quality score shows a strong focus on medical care and pain management.

Understanding Hospice Care in Colorado Springs

Hospice care in Colorado Springs is meant to bring comfort to your own home or a care facility. Many people wait too long to ask for help, but hospice can start as soon as a doctor confirms a prognosis of six months or less. It is not just for the final days. The team includes nurses, doctors, and social workers who visit you regularly. They provide the medicine and equipment needed to keep your loved one comfortable. And they also help families handle the stress that comes with a terminal illness. Most services are covered by Medicare, so the cost is rarely a barrier for families. The goal is always to improve the quality of each day.

What to Ask When Choosing a Hospice Provider

Talking to a hospice agency can feel heavy, but you have the right to ask hard questions. Start by asking how quickly a nurse can get to your home if an urgent problem happens at night. You should also ask how they handle pain management and what their specific philosophy is. Here are a few more things to consider:

  • How often will a nurse or aide visit my loved one each week?
  • Who do I call if I have a question at three in the morning?
  • What kind of support do you offer for family members after a loss?
  • Can you explain how you work with our current primary care doctor?

Take notes during these calls. You will likely talk to a few different agencies before you find the one that feels right for your family's needs.

Keep Your Family Stories Alive

This time is hard, but it is also a chance to capture the memories and wisdom of your loved ones. We can help you record and preserve those important life stories for future generations.

Start Preserving Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.