NEW CENTURY HOSPICE OF COLORADO SPRINGS
Provider Information
- Address
- 6270 LEHMAN DR
COLORADO SPRINGS, CO 80918 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 24, 2014
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 14 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
31
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NEW CENTURY HOSPICE OF COLORADO SPRINGS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NEW CENTURY HOSPICE OF COLORADO SPRINGS compares to hospices nationwide.
11.8 minutes
of nurse care per routine home care day, on average
That is the 45th percentile among hospices nationally. The national median is about 12 minutes.
67
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.8 min
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.1%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits24.1%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.1%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.1%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.5%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,999 · 50th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.6% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment97.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99%
- Visits in the last days of life71.6%
- All care steps completed96.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia18%
- Heart and circulatory disease27%
- Lung and respiratory disease16%
- Stroke7%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Colorado Springs
New Century Hospice of Colorado Springs provides end-of-life care for families in El Paso County. They are based on Lehman Drive and help patients live with comfort and dignity. Hospice is about focusing on the person, not just the illness. This team works to manage pain and support emotional needs during a difficult time. It is a local option for those living in the 80918 area and beyond. Choosing the right partner for this journey is a big decision for any family. That is why having clear information matters so much right now.
About New Century Hospice of Colorado Springs
This provider has been Medicare certified since January 2014. They operate as a for-profit hospice agency. Being certified for over a decade means they have plenty of experience with federal standards. Families should know that for-profit status is common in the hospice world. What matters most is how they treat the people in their care. The thing is, every agency has its own approach to daily visits and nurse availability. You should always ask about their specific team structure when you call. They have a solid track record of serving the local community for many years. It is worth checking their current availability to see if they are the right fit for your loved one.
Quality Performance Summary
Understanding Hospice Care in Colorado Springs
Hospice care in Colorado Springs is meant to bring comfort to your own home or a care facility. Many people wait too long to ask for help, but hospice can start as soon as a doctor confirms a prognosis of six months or less. It is not just for the final days. The team includes nurses, doctors, and social workers who visit you regularly. They provide the medicine and equipment needed to keep your loved one comfortable. And they also help families handle the stress that comes with a terminal illness. Most services are covered by Medicare, so the cost is rarely a barrier for families. The goal is always to improve the quality of each day.
What to Ask When Choosing a Hospice Provider
Talking to a hospice agency can feel heavy, but you have the right to ask hard questions. Start by asking how quickly a nurse can get to your home if an urgent problem happens at night. You should also ask how they handle pain management and what their specific philosophy is. Here are a few more things to consider:
- How often will a nurse or aide visit my loved one each week?
- Who do I call if I have a question at three in the morning?
- What kind of support do you offer for family members after a loss?
- Can you explain how you work with our current primary care doctor?
Take notes during these calls. You will likely talk to a few different agencies before you find the one that feels right for your family's needs.
Keep Your Family Stories Alive
This time is hard, but it is also a chance to capture the memories and wisdom of your loved ones. We can help you record and preserve those important life stories for future generations.
Start Preserving StoriesOther Hospice Providers Nearby
BRIGHTON HOSPICE COLORADO SPRINGS LLC
COMPASSUS - GREATER COLORADO SPRINGS
PIKES PEAK HOSPICE AND PALLIATIVE CARE
ABODE HOSPICE OF COLORADO
COLORADO PALLIATIVE & HOSPICE CARE OF COLORADO SPR
MOUNTAIN RIDGE HOSPICE, LLC
Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.