GENTIVA
Provider Information
- Address
- 380 PERRY ST STE 210
CASTLE ROCK, CO 80104 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 6, 2010
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Physicians | 2 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
12.9 minutes
of nurse care per routine home care day, on average
That is the 57th percentile among hospices nationally. The national median is about 12 minutes.
32
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.9 min
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.3%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.4%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits35.1%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12.7%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.1%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.5%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,544 · 16th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 69.6% of patients or more. Most hospices score above 90 percent.
- Pain screening95.7%
- Pain assessment98%
- Breathing difficulty screening97.8%
- Breathing difficulty treatment96.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.1%
- Bowel care for patients on opioids93.8%
- Visits in the last days of life69.6%
- All care steps completed89.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia10%
- Heart and circulatory disease21%
- Lung and respiratory disease14%
- Stroke10%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Providing Care in Castle Rock
Gentiva serves families in Castle Rock, Colorado, by offering compassionate hospice care. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Their team works right in Douglas County to ensure support is nearby when you need it most. Hospice is about more than just medical help. It is about surrounding your loved one with a team that truly cares. Gentiva provides these services at their office located at 380 Perry St, Suite 210. Whether you are at home or in a care facility, they bring the care to you. That is the core of their mission. Dealing with a terminal diagnosis is never easy for a family. Having a local team that knows the community can make a big difference during this transition. They are here to help you navigate the difficult days ahead with grace and skill.
About Gentiva
Gentiva is a for-profit hospice provider that has been Medicare certified since May 6, 2010. This long history shows they have deep experience in meeting federal standards for care. Being a for-profit provider means they operate under specific business guidelines, but they still must meet the same strict quality rules as any other Medicare-certified hospice. You might wonder what that certification means for you. It means they are held accountable for the care they provide to your loved ones. Families should look at these ratings as one part of the bigger picture. The thing is, numbers only tell part of the story. You should always talk with the team to see if their approach matches your family's personal values. Because they have served the area for over a decade, they have helped many families in Douglas County. They understand the local resources and how to coordinate care effectively in this region.
Quality of Care Highlights
Understanding Hospice Care in Castle Rock
Finding the right care in Douglas County can feel overwhelming. The good news is that hospice care is a well-established service here. Most providers in Colorado offer a team-based approach. This includes nurses, aides, social workers, and chaplains. They all work together to keep your loved one comfortable and pain-free. The goal is to focus on the person, not just the illness. Many people wait too long to call for help. They think hospice is only for the very last days of life. That is a common mistake. You can often start hospice much sooner to get the most support possible. Early care can help manage symptoms before they become hard to handle. So, don't be afraid to reach out early. Even if you aren't sure if you qualify, a simple phone call can give you the answers you need. It is about getting the right support at the right time.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for any family. You want to feel confident in the team you pick. Start by asking how quickly they can respond to an emergency call at night or on the weekend. This is vital for your peace of mind. Ask how they handle pain management and if they have a specific plan for your loved one's needs. You should also ask how often a nurse will visit your home. It is okay to ask about their experience with your specific situation too. Finally, ask what kind of support they offer to the family after a loss. Grief support is a huge part of what a good hospice provides. The answers you get will help you see if they are the right fit. Trust your gut feeling during these talks. You deserve a team that listens well and answers your questions with honesty and kindness.
Preserve Your Family's History
During this time, the stories and memories of your loved ones are more precious than ever. Take a moment to capture the lessons and moments that define your family's unique journey.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
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What Nearly 17,000 Hospice Inspection Reports Reveal
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Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.