HospiceScout

GENTIVA

Provider Information

Address
380 PERRY ST STE 210
CASTLE ROCK, CO 80104
Ownership Type
For-Profit
Medicare Certified Since
May 6, 2010

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Providing Care in Castle Rock

Gentiva serves families in Castle Rock, Colorado, by offering compassionate hospice care. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Their team works right in Douglas County to ensure support is nearby when you need it most. Hospice is about more than just medical help. It is about surrounding your loved one with a team that truly cares. Gentiva provides these services at their office located at 380 Perry St, Suite 210. Whether you are at home or in a care facility, they bring the care to you. That is the core of their mission. Dealing with a terminal diagnosis is never easy for a family. Having a local team that knows the community can make a big difference during this transition. They are here to help you navigate the difficult days ahead with grace and skill.

About Gentiva

Gentiva is a for-profit hospice provider that has been Medicare certified since May 6, 2010. This long history shows they have deep experience in meeting federal standards for care. Being a for-profit provider means they operate under specific business guidelines, but they still must meet the same strict quality rules as any other Medicare-certified hospice. You might wonder what that certification means for you. It means they are held accountable for the care they provide to your loved ones. Families should look at these ratings as one part of the bigger picture. The thing is, numbers only tell part of the story. You should always talk with the team to see if their approach matches your family's personal values. Because they have served the area for over a decade, they have helped many families in Douglas County. They understand the local resources and how to coordinate care effectively in this region.

Quality of Care Highlights

Gentiva holds a perfect 5/5 stars for their overall quality rating and their quality of care. This high score comes from the CMS Hospice Care Index, which measures how well they manage symptoms and provide support. While their patient satisfaction score is 3/5 stars, their clinical performance remains top-tier. This means they are excellent at the medical side of hospice care.

Understanding Hospice Care in Castle Rock

Finding the right care in Douglas County can feel overwhelming. The good news is that hospice care is a well-established service here. Most providers in Colorado offer a team-based approach. This includes nurses, aides, social workers, and chaplains. They all work together to keep your loved one comfortable and pain-free. The goal is to focus on the person, not just the illness. Many people wait too long to call for help. They think hospice is only for the very last days of life. That is a common mistake. You can often start hospice much sooner to get the most support possible. Early care can help manage symptoms before they become hard to handle. So, don't be afraid to reach out early. Even if you aren't sure if you qualify, a simple phone call can give you the answers you need. It is about getting the right support at the right time.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big decision for any family. You want to feel confident in the team you pick. Start by asking how quickly they can respond to an emergency call at night or on the weekend. This is vital for your peace of mind. Ask how they handle pain management and if they have a specific plan for your loved one's needs. You should also ask how often a nurse will visit your home. It is okay to ask about their experience with your specific situation too. Finally, ask what kind of support they offer to the family after a loss. Grief support is a huge part of what a good hospice provides. The answers you get will help you see if they are the right fit. Trust your gut feeling during these talks. You deserve a team that listens well and answers your questions with honesty and kindness.

Preserve Your Family's History

During this time, the stories and memories of your loved ones are more precious than ever. Take a moment to capture the lessons and moments that define your family's unique journey.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.