PINNACLE PALLIATIVE SERVICES, INC.
Provider Information
- Address
- 19737 VENTURA BLVD SUITE 202
WOODLAND HILLS, CA 91364 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 19, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PINNACLE PALLIATIVE SERVICES, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PINNACLE PALLIATIVE SERVICES, INC. compares to hospices nationwide.
6.1 minutes
of nurse care per routine home care day, on average
That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.
20
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day6.1 min
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.6%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.5%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits91.4%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months67.6%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$35,753 · 96th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 86.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment86.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed87.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease54%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Pinnacle Palliative Services, Inc.
Pinnacle Palliative Services, Inc. provides hospice care for families in Woodland Hills, California. They have served the community since May 2022. The agency is a freestanding hospice provider. They hold accreditation from CHAP. This means an outside group checked their work to ensure it meets high standards. That is a big deal for peace of mind. Families often look for this stamp of approval when picking a care team. It shows the agency wants to do things the right way. They are a for-profit group based in Los Angeles County. Their main goal is to support patients during a difficult time. Choosing the right team can be hard. Knowing these facts helps you make a better choice for your loved one. You deserve to feel good about the care they receive every single day.
Provider Details
This provider operates as a for-profit business. They earned their Medicare certification in 2022. The CHAP accreditation is a sign that they follow strict rules for safety and quality. CHAP stands for Community Health Accreditation Partner. They visit the office to check records and care plans. This helps keep patients safe. You should know that this agency currently lists one total employee. They do not show any registered nurses, licensed practical nurses, or volunteers on their current staff list. This is a small team setup. Some families prefer a smaller, local feel for their care. Others might want a larger team with many staff members on call. Think about what your family needs most. Ask questions about how they handle after-hours calls. That is a smart way to learn how they will help you when things get tough at night or on the weekends.
Quality Rating
Understanding Hospice Care in Woodland Hills
Hospice care focuses on comfort rather than a cure. It brings medical support directly to your home. In Woodland Hills, you have several choices for this kind of help. The thing is, every agency works a bit differently. Some focus on specific types of illness. Others have a broader reach. Because this provider has a small staff, you should ask how they cover all your needs. You want a team that responds fast when you call. Ask them how they handle emergencies. Do they have a nurse available at all hours? Make sure their plan fits your life. You are the boss of your care choices. Take your time to talk with them. Ask about their local reach in the Los Angeles area. A good provider will listen to your worries and answer every question with care and patience.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a personal journey. Start by asking these simple questions to find the right fit for your family. First, ask how they handle pain management and comfort at night. You need to know that help is just a phone call away. Second, ask how often a nurse will visit your home. Consistency helps you feel safe. Third, ask who will be on your specific care team. Will you see the same faces every week? This helps build trust over time. Finally, ask what happens if your needs change suddenly. Can they add more support if things get harder? Getting clear answers now will save you stress later. Trust your gut feeling when you talk to them. You know your family best. Pick the team that makes you feel heard, calm, and fully supported.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We can help you save these precious stories for future generations to enjoy.
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