HospiceScout

PINNACLE PALLIATIVE SERVICES, INC.

Provider Information

Address
19737 VENTURA BLVD SUITE 202
WOODLAND HILLS, CA 91364
Ownership Type
For-Profit
Medicare Certified Since
May 19, 2022

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care in Woodland Hills

Pinnacle Palliative Services, Inc. provides hospice care for families in Woodland Hills, California. Located on Ventura Boulevard, they focus on comfort and quality of life for patients facing serious illness. Their team works to manage pain and support the emotional needs of your loved ones. This care happens wherever the patient calls home. That could be a private house or an assisted living facility. The goal is always to keep the patient as comfortable and peaceful as possible. Choosing a hospice team is a big decision for any family. You want a team that listens and responds to your needs quickly. Pinnacle Palliative Services is part of the local healthcare landscape in Los Angeles County. They aim to bring professional support directly to your doorstep. It is all about providing care that honors the wishes of the patient and the family during a very difficult time.

About PINNACLE PALLIATIVE SERVICES, INC.

This agency is a for-profit hospice provider. They have been Medicare certified since May 19, 2022. This certification means they meet federal rules for quality and safety. Being a newer provider, they have had time to establish their processes in the Woodland Hills area. What families should know is that Medicare certification is the gold standard for hospice care. It ensures that the agency follows strict guidelines for medical care and patient rights. You can feel a bit better knowing they meet these national standards. The agency operates out of Los Angeles County, serving the local community with dedicated staff. They focus on the palliative side of care, which means they prioritize symptom relief above all else. If you are looking for a provider that is relatively new to the Medicare system but fully vetted, this is a clear option to consider for your loved one.

Quality Rating Note

Pinnacle Palliative Services, Inc. currently holds a 3.5 out of 5-star overall rating from Medicare. This score also applies to their quality of care based on the CMS Hospice Care Index. A rating above three stars shows they are meeting the expected standards for patient care and service delivery.

Understanding Hospice Care in WOODLAND HILLS

Hospice is a special type of care for people with a life-limiting illness. In Woodland Hills, families have access to several options for this type of support. The main goal is comfort. It is not about curing the illness anymore. It is about making sure the patient is free from pain and fear. The team usually includes a nurse, a social worker, and a chaplain. They visit the home regularly to check on the patient. The thing is, many people wait too long to start hospice. You can start hospice care as soon as a doctor says the life expectancy is six months or less. This allows the family to get the most help possible. And because you are in Los Angeles County, you have many resources nearby to help you manage the care plan. You do not have to walk this path alone.

What to Ask When Choosing a Hospice Provider

Picking the right hospice team can feel overwhelming. But asking a few key questions will help you find the best fit. First, ask how quickly they can get a nurse to your home in an emergency. You want to know they are available day and night. Second, ask what their plan is for managing pain and other symptoms. You deserve to know how they will keep your loved one comfortable. Third, ask how they support the family after the patient passes. Grief support is a huge part of good hospice care. And finally, ask how many patients each nurse sees in a week. A smaller caseload often means more time for your family. Do not be afraid to be direct. These professionals expect these questions. They want you to feel confident in their ability to care for your family member during this time.

Preserve Your Family Stories

Your loved one has a life full of stories that deserve to be remembered. Start capturing those memories today to create a lasting legacy for future generations.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.