MAXCARE HOSPICE
Provider Information
- Address
- 13800 ARIZONA STREET, SUITE 201
WESTMINSTER, CA 92683 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 24, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 3 |
42
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MAXCARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MAXCARE HOSPICE compares to hospices nationwide.
12.7 minutes
of nurse care per routine home care day, on average
That is the 55th percentile among hospices nationally. The national median is about 12 minutes.
44
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.7 min
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.3%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.9%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits66.9%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.4%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months28.4%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care25.4%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice11.9%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,414 · 68th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 22.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment72.7%
- Breathing difficulty screening100%
- Breathing difficulty treatment94.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids95.2%
- Visits in the last days of life22.4%
- All care steps completed87.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer28%
- Dementia43%
- Heart and circulatory disease18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Maxcare Hospice
Maxcare Hospice serves the Westminster area from its office on Arizona Street. This provider offers end of life support for families living in Orange County. They have been certified by Medicare since late 2012. The team holds accreditation from the Community Health Accreditation Partner, known as CHAP. This status shows that an outside group has checked their work against high standards. It is a sign of their commitment to quality care. Families looking for support in California can consider this freestanding hospice provider for their needs.
About MAXCARE HOSPICE
This is a for-profit hospice agency. They have operated as a Medicare certified provider for over a decade. Their team includes 42 total employees. This group features 6 registered nurses and 8 licensed practical nurses. They also have 3 physicians on staff to help guide patient care. Accreditation from CHAP means they follow strict rules for safety and service. This process happens on a regular schedule to keep standards high. Choosing a provider with this status gives you a clear look at how they handle their daily work. It confirms they meet specific goals set by national health experts. You should look at their official quality scores to see how they perform. These metrics help you compare them against other local options.
Quality of Care
What Is Hospice Care Like in WESTMINSTER?
Hospice care in Orange County focuses on comfort and relief for the patient. It brings a care team directly to your home. You do not have to go to a hospital for this help. Maxcare Hospice uses a team of 42 people to provide these services to the local community. Nurses and doctors work together to manage pain and symptoms. They also help families understand what to expect during the final stages of life. The staff members are trained to offer support that fits the specific needs of each home setting. Having a local team means they can reach you quickly when needs change. This local presence is helpful for families who want care that is close to home. It makes the transition into hospice much easier for everyone involved.
What to Ask When Choosing a Hospice Provider
Selecting a care provider is a serious step for your family. You should ask questions to ensure you feel comfortable with their approach. Start by asking how many nurses will be assigned to your loved one. You should also ask about the response time for after-hours calls. It is helpful to know how the team handles urgent pain management needs during the night. Ask about the specific services included in their plan. Does the plan cover equipment and medications? You should also ask how they coordinate with your current doctor. Clear answers help you make a choice that fits your situation. Take your time during these talks to get the details you need for peace of mind.
Preserving Your Family Story
Your family has a unique history that deserves to be remembered for years to come.
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