PROHEALTH HOME CARE, INC
Provider Information
- Address
- 2125 OAK GROVE ROAD, SUITE 124B
WALNUT CREEK, CA 94598 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 3, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
| Volunteers | 4 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PROHEALTH HOME CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PROHEALTH HOME CARE, INC compares to hospices nationwide.
16.2 minutes
of nurse care per routine home care day, on average
That is the 83rd percentile among hospices nationally. The national median is about 12 minutes.
19
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.2 min
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.8%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits60.6%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.6%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months4.5%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,678 · 49th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 44.3% of patients or more. Most hospices score above 90 percent.
- Pain screening95%
- Pain assessment93.4%
- Breathing difficulty screening93.8%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed98.8%
- Bowel care for patients on opioids95.2%
- Visits in the last days of life44.3%
- All care steps completed85%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer37%
- Dementia34%
- Heart and circulatory disease11%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
PROHEALTH HOME CARE, INC in Walnut Creek
PROHEALTH HOME CARE, INC serves the Walnut Creek area from their office on Oak Grove Road. This agency provides home health services to patients in Contra Costa County. They have been certified by Medicare since the summer of 2012. The Joint Commission accredits this organization. That status shows they meet specific national safety standards for health care agencies. They maintain a team of eight employees to support local families. This group includes three registered nurses and one physician who work together on care plans. They also count four volunteers among their staff. Finding the right support makes a difference for your loved ones. This team focuses on home health needs in your community.
About PROHEALTH HOME CARE, INC
This is a for-profit agency that has operated for over a decade. Medicare certification means they follow federal rules for patient care and safety. The Joint Commission accreditation is a high bar for any medical provider. It means an outside group checked their work against strict quality goals. Most agencies do not seek this extra review process. It shows a clear commitment to high performance. Families should look for this stamp of approval when they compare local options. It often points to better results in patient surveys and health outcomes. Their staff size is small. This allows for closer attention to each patient they serve. You can feel confident knowing they have met these rigorous standards. They hold strong quality-of-care marks based on the official Hospice Care Index. This reflects their dedication to the people they support every single day.
Quality Summary
What Is Hospice Care Like in WALNUT CREEK?
Walnut Creek families have access to several care options for end-of-life needs. Many agencies operate within Contra Costa County to support your home life. Care teams here are usually small and close-knit. They often include nurses, doctors, and trained volunteers who visit your home. These teams work to manage pain and keep patients comfortable. They also offer emotional support for the whole family during this time. The goal is to improve quality of life when a cure is no longer the main focus. Most teams coordinate with your primary doctor to ensure everyone stays on the same page. You should expect regular visits to monitor symptoms and adjust your care plan. It is about keeping your loved one in a familiar place. This approach helps reduce stress for everyone involved. The local teams are ready to help you plan for the future.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you pick a partner. Start by asking how quickly a nurse can reach your home in an emergency. This response time matters a lot. Ask how the team handles pain management after normal business hours. You want to know that someone is available at night. Ask how many patients each nurse sees in a typical week. A lower number means more time for your specific needs. Ask how they include family members in the daily care process. Do they provide training for caregivers? This helps you feel more capable. Ask about their volunteer services and how those helpers support your daily routine. Finally, ask for references from other families they have served. Good agencies are happy to share their experience. Get the facts before you decide.
Keep Your Family Stories Alive
Your family history is a treasure. Use our tools to record memories and preserve your loved one's unique story for future generations.
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