INFINITE HEART HOSPICE
Provider Information
- Address
- 5415 AVENIDA DE LAS ROBLES, SUITE 101
VISALIA, CA 93291 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 19, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what INFINITE HEART HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how INFINITE HEART HOSPICE compares to hospices nationwide.
21.9 minutes
of nurse care per routine home care day, on average
That is the 97th percentile among hospices nationally. The national median is about 12 minutes.
36
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day21.9 min
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.9%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.2%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits16.1%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months51.9%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.8%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.9%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,442 · 76th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 21.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life21.1%
- All care steps completed99.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia29%
- Heart and circulatory disease32%
- Lung and respiratory disease9%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Infinite Heart Hospice Services
Infinite Heart Hospice provides end-of-life care for patients in Visalia, California. This provider serves the Tulare County area with compassionate support for families. Their team focuses on comfort and dignity during a difficult time. They help patients manage pain while supporting their emotional needs. Choosing the right hospice is a big step for any family. This provider works hard to meet the unique needs of every person they serve. They are committed to high standards of care and reliable support. Families in Visalia can look to this team for professional guidance. They offer a steady hand when you need it most. Their goal is to ensure peace and comfort for your loved ones. You can trust them to be there when it matters the most.
About Infinite Heart Hospice
Infinite Heart Hospice is a for-profit provider based in Visalia. They have been Medicare certified since March 19, 2021. Being Medicare certified means they meet strict rules set by the federal government. These rules ensure that all hospice providers give safe and effective care. Families should know that this provider is held to high national standards. They operate out of their office on Avenida De Las Robles. Being a for-profit hospice means they run their business to sustain their operations while providing care. They must follow the same quality rules as all other certified groups. Their history since 2021 shows they are an established part of the local health system. You can feel confident knowing they meet these official requirements. Their focus remains on helping you and your family navigate these challenging days with care and respect.
Understanding Hospice Care in Visalia
Hospice care in Tulare County helps families focus on what matters most. It is not about giving up hope. Instead, it is about making every day count. Hospice teams visit your home to help with pain and daily tasks. They provide nurses, aides, and counselors to support your family. You do not have to walk this path alone. In Visalia, these services are designed to bring care to your doorstep. This allows patients to stay in a place that feels familiar and safe. Hospice also offers spiritual support and help with difficult choices. The team talks with you about your goals and your wishes. They work to honor those wishes every single day. Having local support makes a big difference for everyone involved. It allows you to focus on being a family member rather than a caregiver.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a deeply personal decision. You should feel comfortable with the people who will enter your home. Here are some important questions to ask during your search:
- How quickly can your team come to my home in an emergency?
- What specific services do you offer to help with pain management?
- How do you support family members who are grieving or stressed?
- Can you explain how your team communicates with my regular doctor?
Asking these questions helps you understand how a provider works. You want a team that listens well and acts with kindness. Take your time to get the answers you need. Do not be afraid to ask for more details if something is unclear. Your peace of mind is the most important thing during this time. A good provider will be happy to answer all your questions honestly.
Preserve Your Family Stories
Your loved one has a lifetime of memories and wisdom to share. Capturing these stories can bring comfort to your family for many years to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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What CMS Star Ratings Actually Mean for Your Family
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A Complete End of Life Planning Checklist for Families
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.